BusinessOffice Manager
Share
Job Location:
Newcastle upon Tyne - UK
Monthly Salary:
GBP 65000 - 65000
Experience Required:
5years
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
The Office Manager plays a central role in ensuring the smooth compliant and efficient operation of the business. This role has responsibility across people management (HR) financial administration IT systems health & safety payroll coordination marketing support performance reporting supplier management and the leadership of an administrative team.
Management of Administrative Team
Line management of a team of administrators
Allocate workloads set priorities and monitor performance
Provide day-to-day support coaching and development
Conduct appraisals one-to-ones and performance reviews
Ensure consistent processes and high standards of administration
Identify opportunities to improve efficiency and team capability
Human Resources (HR)
Recruitment coordination onboarding and induction
Maintain employee records in line with GDPR
Manage contracts policies handbooks
Support employee relations and performance
Coordinate training and appraisals
Ensure compliance with UK employment law
Financial Accounting & Administration
Day-to-day financial administration
Process invoices and expenses
Reconcile accounts and supplier statements
Assist with budgets and cashflow
Liaise with external accountants
Payroll Administration
Collect and submit payroll data
Liaise with payroll providers
Manage pensions and statutory payments
Resolve payroll queries
IT & Systems
Oversee IT systems and providers
Manage access and data security
Support system improvements
Health & Safety
Maintain health & safety policies
Coordinate risk assessments
Ensure regulatory compliance
Marketing & Website
Maintain website content
Coordinate marketing activity
Liaise with agencies
Reporting & KPIs
Prepare management reports
Track KPIs and trends
Supplier Management
Manage supplier relationships
Monitor performance and costs
Requirements
Requirements & Experience
Essential Experience
- Minimum 5 years experience in an Office Manager Senior Administrator Operations Manager or similar role
- Proven experience managing and leading a team of administrators including workload allocation performance management and development
- Hands-on experience across HR administration including recruitment support onboarding employee records and policy management
- Strong background in financial administration including invoicing expense processing reconciliation and working with external accountants
- Demonstrable experience coordinating or administering payroll pensions and statutory payments
- Experience overseeing IT systems and business software including liaising with third-party IT providers
- Working knowledge of Health & Safety compliance and office-based risk management
- Experience producing management reports KPIs and performance dashboards
- Proven ability to manage suppliers contracts renewals and service performance
- Experience supporting or coordinating website updates and basic marketing activity
Essential Skills & Knowledge
- Strong understanding of UK employment legislation GDPR and HR best practice
- Sound financial literacy with confidence handling budgets costs and financial controls
- High competence in Microsoft 365 (Outlook Word Excel Teams) and business systems
- Excellent organisational skills with the ability to manage multiple priorities
- Strong people-management communication and stakeholder engagement skills
- High levels of accuracy discretion and confidentiality
- Proactive solutions-focused approach with a continuous improvement mindset
Desirable Experience
- Experience working in a multi-functional or regulated environment
- Exposure to system implementation digital transformation or process improvement projects
- Experience supporting senior leadership with operational or strategic reporting
- Previous involvement in marketing coordination or brand management
Qualifications (Desirable)
- CIPD Level 3 or above (HR)
- AAT or equivalent finance qualification
- Health & Safety certification (e.g. IOSH Managing Safely)
- Relevant management or leadership qualification
Personal Attributes
- Confident leader with a supportive and collaborative management style
- Self-motivated and comfortable working autonomously
- Calm professional and effective under pressure
- Trusted and credible when handling sensitive business and people matters
- Adaptable and resilient in a changing business environment
Benefits
Required Skills:
- Proven experience in car sales management with a strong track record of achieving and exceeding sales targets. - Previous experience working with a prestige car brand demonstrating an understanding of the high standards and expectations associated with luxury vehicles is preferred. - Exceptional leadership skills with the ability to motivate and inspire a team to deliver outstanding results. - Excellent communication and interpersonal skills enabling you to build strong relationships with both customers and team members. - A strategic mindset with the ability to analyse sales data and develop effective strategies to drive business growth.
