Performance Analyst

Civic Recruitment Limited

Job Location:

Islington - UK

Monthly Salary: £ 32 - 32

Experience Required: 4-5years

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

3 month contract role with a Local Authority

Job Summary:

We are seeking a Performance Analyst to join the Data Insights and Performance team within Public Health at a London Borough.

This role focuses on analysing and reporting on complaints Members enquiries and MPs enquiries ensuring accurate timely and compliant performance data.

You will play a key role in developing dashboards analysing trends and providing actionable insights to support service improvement and decision-making.

This is a hybrid role with a mix of office-based and remote working.

Key Duties/Accountabilities (Sample):

Deliver statutory and corporate reporting for complaints Members and MPs enquiries

Design develop and maintain performance reports and Power BI dashboards

Define and track key performance indicators (KPIs) aligned to service objectives

Analyse service performance data to identify trends patterns and areas for improvement

Automate reporting processes to improve efficiency and data accessibility

Gather and document stakeholder requirements for reporting and analysis

Produce ad-hoc analysis and insight reports for senior stakeholders

Validate cleanse and prepare data to ensure accuracy and consistency

Maintain documentation for data definitions QA processes and reporting standards

Troubleshoot data quality issues and liaise with internal teams to resolve them

Support audits and quality assurance processes for performance reporting

Communicate insights effectively using data visualisation and storytelling techniques

Ensure compliance with GDPR and data governance standards

Skills/Experience:

Experience in performance analysis data analysis or a similar role

Strong experience handling cleaning and analysing large datasets

Experience developing and maintaining performance frameworks and KPIs

Proficiency in tools such as Excel SQL Python or R

Experience with Power BI or similar data visualisation tools

Strong understanding of performance metrics and reporting

Ability to gather and translate stakeholder requirements into analytical outputs

Excellent written and verbal communication skills

Strong analytical and problem-solving ability

Ability to manage multiple priorities and meet deadlines

Understanding of data validation QA processes and audit requirements

Knowledge of GDPR and data governance principles

Experience completing statutory returns and reporting (highly desirable)

Public sector or local authority experience (desirable)

Additional Information:

Bi-Weekly Payments.

Organisation: London Borough Public Health / Data Insights and Performance.

Duration: 12 weeks (vacancy cover).

Hours: 35 hours per week.

Location: Hybrid (approx. 3 days in office 2 remote).

Rate: Umbrella: 32.80 per hour.

Compliance: Standard DBS may be required.

Required Skills:

Experience in performance analysis data analysis or a similar role Strong experience handling cleaning and analysing large datasets Experience developing and maintaining performance frameworks and KPIs Proficiency in tools such as Excel SQL Python or R Experience with Power BI or similar data visualisation tools Strong understanding of performance metrics and reporting Ability to gather and translate stakeholder requirements into analytical outputs Excellent written and verbal communication skills Strong analytical and problem-solving ability Ability to manage multiple priorities and meet deadlines Understanding of data validation QA processes and audit requirements Knowledge of GDPR and data governance principles Experience completing statutory returns and reporting (highly desirable) Public sector or local authority experience (desirable)

3 month contract role with a Local Authority Job Summary: We are seeking a Performance Analyst to join the Data Insights and Performance team within Public Health at a London Borough. This role focuses on analysing and reporting on complaints Members enquiries and MPs enquiries ensuring accurate tim...