Supervisor Assistant Store Manager

Our client is a luxury fashion house. They have been considered one of the worlds most prominent fashion houses and known for its modern and iconic pieces for all mankind. Today they market a broad range of ready-to-wear products leather goods shoes jewelry crystal stationery fragrances watches leather goods and accessories.

Position: Supervisor / Assistant Store Manager

Responsibilities:

Develop every sales opportunity that can arise.

Offer extraordinary customer service when attending to any client / prospect client / browser.

Follow all the sales & operations processes and requirements according to the Company policies and directions.

Perform daily stock take and sales reports.

Supervise the day-to-day operations within the team.

Assist customers enquiries complaints and aftersales.

Manage the integration of new joiners and help manager to assign responsibilities.

Manage and lead the team by ensuring adherence to service standards.

Support and guide teammates in achieving their goals and developing their skills.

Respect support and work efficiently with everyone to create a dynamic team.

Manage workload of the team through prioritization and organization of work tasks.

Support events activities and change of visual merchandising with the marketing team.

Perform daily CRM activities such as collecting prospective client contact details recruiting new clients and retaining existing.

Maintain the best boutique conditions at all times. e.g. cleanliness safety security etc.

Requirements

At least 4-5 years experience in retail operations with successful track record gained from fashion or high-end luxury retail industry.

Excellent customer service skills.

Good communication and interpersonal skills.

Self-motivated team player positive thinker creative and effective.

High integrity with good ethics and values.

A team player with a can-do attitude.

Benefits