ServiceNow Technical Lead is responsible for the design development implementation and maintenance of ServiceNow solutions including custom applications. This role combines hands-on technical expertise with leadership responsibilities guiding a team of developers and administrators to deliver high-quality scalable solutions aligned with business needs.
Key Responsibilities:
Custom Application Development:
Lead the design and development of custom applications on the ServiceNow platform using App Engine Studio and scoped applications.
Translate complex business requirements into scalable maintainable custom solutions.
Ensure reusability modularity and adherence to ServiceNow development standards.
Experience with Service Now application development for Mobile.
Solution Design & Delivery:
Collaborate with stakeholders to gather requirements and design effective solutions across ITSM CSM HRSD and other modules.
Review and approve technical designs and implementation plans.
Drive end-to-end delivery of ServiceNow solutions including integrations and automation.
Team Management:
Mentor and guide ServiceNow developers and administrators.
Coordinate development efforts and ensure timely delivery.
Promote agile methodologies and continuous improvement practices.
Technical Expertise:
Customize and configure ServiceNow using JavaScript Flow Designer REST/SOAP APIs and other scripting tools.
Stakeholder Engagement:
Build strong relationships with business units and IT teams.
Communicate technical concepts clearly to non-technical stakeholders.
Provide technical leadership during critical incidents and platform escalations.
ServiceNow Technical Lead is responsible for the design development implementation and maintenance of ServiceNow solutions including custom applications. This role combines hands-on technical expertise with leadership responsibilities guiding a team of developers and administrators to deliver high-quality scalable solutions aligned with business needs.
Key Responsibilities:
Custom Application Development:
Lead the design and development of custom applications on the ServiceNow platform using App Engine Studio and scoped applications.
Translate complex business requirements into scalable maintainable custom solutions.
Ensure reusability modularity and adherence to ServiceNow development standards.
Experience with Service Now application development for Mobile.
Solution Design & Delivery:
Collaborate with stakeholders to gather requirements and design effective solutions across ITSM CSM HRSD and other modules.
Review and approve technical designs and implementation plans.
Drive end-to-end delivery of ServiceNow solutions including integrations and automation.
Team Management:
Mentor and guide ServiceNow developers and administrators.
Coordinate development efforts and ensure timely delivery.
Promote agile methodologies and continuous improvement practices.
Technical Expertise:
Customize and configure ServiceNow using JavaScript Flow Designer REST/SOAP APIs and other scripting tools.
Stakeholder Engagement:
Build strong relationships with business units and IT teams.
Communicate technical concepts clearly to non-technical stakeholders.
Provide technical leadership during critical incidents and platform escalations.
Job Location:
Salary:
Experience Required:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
