SERVPRO of Woodcrest/El Cerrito/Lake Mathews is seeking a driven and experienced Restoration Operations Manager to lead our Water this role you will oversee daily operations develop high-performing teams and ensure exceptional service deliveryliving out our mission to make property damage Like it never even happened!
As the Restoration Operations Manager you will manage support and motivate the entire Restoration Division to ensure customer satisfaction revenue and profit growth and staff development. You will continue to ensure our Restoration Teams make every type of property damage Like it never even happened!
Why Join Us
At SERVPRO of Woodcrest/El Cerrito/Lake Mathews we invest in our people and provide opportunities for long-term success:
Competitive compensation
Superior benefits
Career progression
Professional development
And more!
Key Responsibilities
Lead support and motivate the Restoration Division to achieve customer satisfaction revenue growth and profitability
Maintain consistent communication with management staff and vendors to ensure smooth operations
Develop and implement quality assurance protocols to deliver an exceptional customer experience
Recruit train and develop team members to build a strong high-performing workforce
Ensure compliance with all legal safety and regulatory requirements in partnership with leadership
Oversee maintenance of facilities vehicles equipment and inventory
Track analyze and report key performance metrics to improve operational efficiency
Identify opportunities to enhance processes productivity and organizational capacity
Continuously develop leadership management and restoration expertise
Position Requirements
High School Graduate or GED Equivalent
Valid Drivers License
2 years of management experience
At least one year of restoration industry experience preferred
IICRC certifications preferred
Experience in building a strong team with tangible leadership skills
Strong process and results driven attitude
Ability to multitask and to remain detail orientated
Must be knowledgeable in relevant computer applications
Skills/Physical Demands/Competencies
Ability to lift a minimum of 50 pounds regularly occasionally up to 100 pounds with assistance
Ability to climb ladders work at ceiling heights work in tight spaces (e.g. crawl spaces attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law
Additional Information
Each SERVPRO franchise is independently owned and operated. All employees are hired and employed by the individual franchise and not by SERVPRO Industries LLC.
Compensation: $90000.00 - $115000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Benefits:401(k)Competitive salaryDental insuranceHealth insuranceSERVPRO of Woodcrest/El Cerrito/Lake Mathews is seeking a driven and experienced Restoration Operations Manager to lead our Water this role you will oversee daily operations develop high-performing teams and ensure exceptional service...
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
SERVPRO of Woodcrest/El Cerrito/Lake Mathews is seeking a driven and experienced Restoration Operations Manager to lead our Water this role you will oversee daily operations develop high-performing teams and ensure exceptional service deliveryliving out our mission to make property damage Like it never even happened!
As the Restoration Operations Manager you will manage support and motivate the entire Restoration Division to ensure customer satisfaction revenue and profit growth and staff development. You will continue to ensure our Restoration Teams make every type of property damage Like it never even happened!
Why Join Us
At SERVPRO of Woodcrest/El Cerrito/Lake Mathews we invest in our people and provide opportunities for long-term success:
Competitive compensation
Superior benefits
Career progression
Professional development
And more!
Key Responsibilities
Lead support and motivate the Restoration Division to achieve customer satisfaction revenue growth and profitability
Maintain consistent communication with management staff and vendors to ensure smooth operations
Develop and implement quality assurance protocols to deliver an exceptional customer experience
Recruit train and develop team members to build a strong high-performing workforce
Ensure compliance with all legal safety and regulatory requirements in partnership with leadership
Oversee maintenance of facilities vehicles equipment and inventory
Track analyze and report key performance metrics to improve operational efficiency
Identify opportunities to enhance processes productivity and organizational capacity
Continuously develop leadership management and restoration expertise
Position Requirements
High School Graduate or GED Equivalent
Valid Drivers License
2 years of management experience
At least one year of restoration industry experience preferred
IICRC certifications preferred
Experience in building a strong team with tangible leadership skills
Strong process and results driven attitude
Ability to multitask and to remain detail orientated
Must be knowledgeable in relevant computer applications
Skills/Physical Demands/Competencies
Ability to lift a minimum of 50 pounds regularly occasionally up to 100 pounds with assistance
Ability to climb ladders work at ceiling heights work in tight spaces (e.g. crawl spaces attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law
Additional Information
Each SERVPRO franchise is independently owned and operated. All employees are hired and employed by the individual franchise and not by SERVPRO Industries LLC.
Compensation: $90000.00 - $115000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
Job Location:
Yearly Salary:
Posted on:
Vacancies:
