Junior IT Systems Admin

Position Purpose

The Junior Systems Administrator is responsible for assisting installation/configuration operation and maintenance of First Fed software application systems and the related infrastructure. This individual will perform technical research to enable continuing innovation of First Feds technology infrastructure and ensure that operating systems software systems and related processes effectively support internal customers KPIs and SLAs.

Essential Functions

• Assist in the installation configuration and maintenance of hardware and software systems.
• Perform routine system updates patches and upgrades.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Help maintain systems security protocols and access controls.
• Collaborate with senior administrators to optimize system and software performance and reliability.
• Provide technical support to end-users by troubleshooting hardware and software problems.
• Collaborate with the IT helpdesk to resolve user issues in a timely manner.
• Assist in implementing and managing backup and disaster recovery solutions.
• Participate in disaster recovery drills and testing.
• Maintain accurate documentation of system configurations procedures and troubleshooting steps.
• Prepare reports on system performance and incident resolutions.
• Assist in implementing and enforcing security policies and protocols.
• Participate in security audits and vulnerability assessments.
• Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives.
• Assist in evaluating and recommending IT hardware and software purchases.
• Other duties as assigned.

Qualifications & Requirements

• Associates degree in information technology or other technical degree or equivalent technology experience preferred.
• Minimum of two years experience in system administration required.
• Technical Certifications are desirable.
• Previous experience with Microsoft Active Directory Exchange Power Platform SharePoint and PowerShell desirable.
• Creative and analytical thinker with strong problem-solving skills.
• Demonstrated analytical and organizational skills.
• Excellent communication skills written and verbal with ability to investigate interpret and document end user communications.

Physical Requirements

The work requires the ability to operate office machines and equipment such as personal computers printers copying machines and telephones. The work requires the ability to communicate clearly with customers coworkers and others in person and on telephones. Work activities involve combinations of sitting/standing for extended periods.

Pay Range

• The pay range for this position is $31.48 - $53.52 per hour
• The typical hiring range for this position is $31.48 - $36.12 per hour
• The incentive plan for this position is the Partnership Incentive plan. It is paid out quarterly with a 5% target payout.
• Employees will be eligible for our benefits package including medical dental and vision insurance paid time off retirement plans (401k with company match and Employee Stock Ownership Plan) gym membership reimbursement discounts on our banking products and more! Additional information on our benefits package can be viewed at a community Bank we know the power in bringing people together from all walks of life. Our communities are beautiful and strong because of their diversity and its important to us that all of our locations reflect the unique diversity of the places we live and work. We are passionate about hiring the very best talent and welcome applicants from all backgrounds.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  
  

  Qualified applicants will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran

  
  

  First Fed invites all qualifiedinterested applicants to apply for our career opportunities. If you are a person with a disability and need a reasonable accommodation to use our online job search or application tools please email Human Resources via or call . Note: This contact information is reserved solely for job seekers requesting accessibility assistance or accommodation in the application process. Messages left for other purposes may not receive a response.

  
  

  We are required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.

  
  

  
  

  Required Experience:

  Junior IC