Specimen Processing Supervisor

Specimen Processing Supervisor - San Juan Capistrano CA Tuesday to Saturday 8:00 AM to 4:30 PM

Pay range: $75449 - $79420 / year
Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:
Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
Best-in-class well-being programs
Annual no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Supervise functions within the Specimen Processing department which may include one or more of the following: Specimen Processing Test in Question/Problem Resolution Imaging/Microfilming. Responsible for overseeing the following activities daily operations of Specimen Processing all compliance training training of personnel monitoring Quality of the department(s) monitor and improve productivity. Ensure maintenance of a safe ergonomically sound professional environment. Know and understand all functions of the department.

• Responsible for daily operations of department which may include responsibility for Imaging/Microfilming TestInQuestion and some Problem Resolution Client Service functions
• Oversees safety ergonomics maintenance and cleanliness of department(including upgrades repairs etc.)
• Develops and implements Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines
• Reviews Specimen Processing Standard Operating Procedure Manual on a biannual basis and ensures departmental compliance. Identifies need for revisions and/oradditional SOPs asindicated
• Where applicable ensures all Federal State & local licensure requirements are met working with the QAand Medical Directors offices
• Ensures all documentation is complete and reviewed as required for internal and external inspection/audit
• Ensures all employees meet Compliance Guidelines and Competency Testing. Ensures all employees receive adequate training and meet annual competencyrequirements
• Monitorsincoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technicaldepartments
• May supervise packing and shipping of specimens to other laboratories in accordance with IATAregulations
• Ensures integrity of specimens sent to other facilities meetthe criteria necessary to provide accurate and timelyresults
• Monitors special handling of Jeopardized Clients Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patientrequisitions
• Demonstratesleadershipskills inemployee relations scheduling new employee onboarding team meetings coaching performancemanagement
• Establishes and motivates a participative work environment that actively encourages and supports employee involvement.
• Disseminates all essential information in a timely manner using various forms of communication to all departmental staff.
• May track/enter time/attendance ofemployees
• Prepares month-endreports
• Investigates/resolves and responds in a timely manner to internal and external customer issuesappropriately andeffectively
• Prepares schedulesfor department employees maintains adequate coverage fordepartment
• Oversees and ensure adequatesupply inventory for the department
• Ensures continuous process improvement and/or standardization initiatives are implemented in accordance with establisheddeadlines
• Participates in the interview selection and hiring of newemployees
• Responsible for coaching developmentsupervision and succession planning of staff
• Monitors ongoing performance of employees; providescorrective action and counseling as required. Preparesand administersannual performancereviews
• Assists in ensuring fiscal responsibilities of the department are met which includesimplementation of cost containment programs management of overtime participation in standardization initiatives and needs assessment for capitalexpenditures
• Participates on Quest Management System (QMS) and Process Improvement Teams or other initiatives to meet businessobjectives
• Organizes and lead projects both within the workgroup and with cross-functionalgroups
• Meet alldeadlines assigned by the manager
• Effectively works with Technical departments to resolve problems. Must have the interpersonal skills to gain cooperation with other departments and foster continuousimprovement
• Excellent organization communication and interpersonal skills; is able to manage concerns of clients technical departments and employees in a professionalmanner
• All other duties asassigned

Required WorkExperience:

Internal candidates require a minimum of two years in a Group Leader/relatedrole

Preferred Work Experience:

• 5years experiencein a laboratory; Medical or production backgroundpreferred
• Previous people leadership experiencepreferred

Physical and Mental Requirements:

• Works in a biohazard environment practicing good safetyhabits
• Handles multiple tasks and works in a productionenvironment
• Must have the mental alertness and high energy required to appropriately perform job.

Skills:

• PC skills MS Office applications
• Excellent leadership organization communication and interpersonal skills and ability to interact effectively with internal and external customers.
• Monitor and provide a safe work environment prepare incident reports and implement preventativemeasures
• Act in a professional mannerat all times.
• Must be able to adjust schedule to meet business requirements which may include extended hours.
• Knowledge of systems tools such as COGNOSOracleEMPower Kronos

Education

• Associates Degree (Preferred)

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable the Los Angeles County Fair Chance Ordinance for Employers the Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Quest believes that conviction records may have a direct adverse and negative relationship to the following job duties: accessing company property information assets and products including sensitive information; accessing customer data or confidential information and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.