Assistant General Manager for Home2 and TRU by Hilton

At MH Hospitality we have created a new standard for customer service and excellence in the hospitality industry. An Omaha-based hotel development and management company MH Hospitality properties deliver comfort and convenience to both professional and leisure travelers while offering the modern amenities and atmosphere expected by seasoned clientele.

MH Hospitality is seeking a motivated and experienced Assistant General Manager to join our leadership team at Hilton affiliated Home2 and TRU by Hilton Omaha. The Assistant General Manager supports the General Manager in overseeing all aspects of hotel operations ensuring exceptional guest experience strong team performance and achievement of financial and operational goals. This position serves as the second-in-command and plays a key role in the overall success of the hotel.

We are committed to developing future hospitality leaders. This role provides a clear path toward General Manager opportunities for highly performing candidates within our organization. If you are motivated ambitious and looking for a new opportunity in the hospitality field please apply today for immediate consideration.

What We Offer:

• Health Dental & Vision Insurance
  
• 401K
  
• Employee Discount
  
• Paid Time Off
  
• Opportunity for Advancement
  

Job Responsibilities:

• Assist the General Manager in overseeing daily hotel operations across Front Office Housekeeping and Maintenance
  
• Ensure compliance with Hilton brand standards company policies and operational procedures
  
• Maintain high standards of cleanliness service quality and operational efficiency
  
• Assist with hiring training coaching and mentoring hotel team members
  
• Support scheduling staffing and performance management
  
• Foster a positive team-oriented work environment
  
• Ensure exceptional guest service and satisfaction
  
• Address guest concerns promptly and professionally
  
• Maintain a visible leadership presence throughout the hotel
  
• Assist with budgeting forecasting and expense control
  
• Monitor labor costs and operational expenses
  
• Support preparation of financial reports and performance analysis
  
• Support sales and marketing initiatives that drive hotel revenue
  
• Monitor market trends and identify opportunities for growth
  
• Assist with implementing strategies to achieve revenue and performance goals
  
• Support the General Manager in executing operational goals and initiatives
  
• Assist with inventory management and vendor coordination
  
• Step in to lead hotel operations in the absence of the General Manager
  
• Other duties as required
  

Position Qualifications:

• Minimum 3 years of hotel management experience preferred
  
• Hilton brand experience preferred but not required
  
• Strong leadership and team management skills
  
• Excellent guest service and communication abilities
  
• Experience with hotel systems (PMS) preferred
  
• Proficiency in Microsoft Office
  
• Strong leadership and decision-making abilities
  
• Excellent communication and interpersonal skills
  
• Ability to work in a fast-paced hospitality environment
  
• Strong organizational and problem-solving skills
  
• Must have a flexible schedule to work some weekends evenings and holidays