AV Account Manager

Account Manager (AV Integration & Workplace Technology Solutions) - St. Louis MO

About the Opportunity

We are a fast-growing provider of integrated workplace solutions specializing in audiovisual systems commercial interiors and technology-driven environments. Our team partners with organizations to design and deliver spaces that enhance communication collaboration and user experience.

We are seeking an Account Manager with a strong background in AV integration technology solutions or commercial project environments. This role is ideal for someone who thrives on managing client relationships supporting AV-driven projects and expanding existing accounts.

Responsibilities:

Act as the primary point of contact for assigned client accounts within AV and workplace technology projects

Build and maintain long-term relationships with end users general contractors and key stakeholders

Collaborate with AV design engineers project managers and installation teams to ensure seamless execution

Support the development of AV system solutions including displays control systems conferencing and collaboration tools

Assist in preparing proposals quotes and system recommendations aligned with client needs and budgets

Manage project timelines expectations and communication from kickoff through completion

Ensure a high level of client satisfaction and proactively address any issues

Identify opportunities to expand AV scope upgrades and additional services within existing accounts

Track account activity pipeline updates and revenue performance

Stay up to date on AV technologies including collaboration platforms and integrated systems

Requirements

35 years of experience in:

• AV integration AV sales or account management OR
  
• Commercial technology low-voltage systems or related industries
  

Strong understanding of AV systems such as:

• Conferencing platforms (Zoom Rooms Microsoft Teams Rooms)
  
• Control systems (Crestron Extron AMX)
  
• Displays audio systems and collaboration tools
  

Experience working with integrators contractors or corporate clients

Ability to manage multiple projects and deadlines in a fast-paced environment

Strong communication presentation and relationship-building skills

Detail-oriented with strong organizational and problem-solving abilities

Proficiency in Microsoft Office; CRM experience is a plus

CTS or other AV certifications are a plus (not required)