Product Manager-eCommerce

Serving the needs of all families with young childrenCarters Inc. is the largest North American apparel retailer exclusively for babies and young children encompassing Carters OshKosh Bgosh Skip*Hop and Little Planet brands. Meaningful work constant learning genuine people and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carters.

How youll make an impact:

As a Product Manager focused on Site Systems Enablement you will own and evolve the core platforms that power the digital consumer experience across web and app in the US and Canada including search recommendations product data content merchandising rules experimentation and analytics. Your primary role is to ensure these site systems are reliable extensible and optimized to enable internal teams to deliver relevant and scalable experiences that drive customer engagement and business results. Partnering closely with Merchandising Engineering UX and Business stakeholders you will define and execute a roadmap manage a backlog and translate complex business and technical needs into clear product direction that delivers measurable impact. This role reports to the Sr. Director UX/UI and Product Management and is fully remote with occasional travel to the Atlanta office as needed.

System Insights & Usage (30%)

• Partner closely with internal stakeholders to understand workflows paint points and scalability need ensuring site systems effective support business objectives
• Uses quantitative and qualitative data to evaluate platform usage and identify opportunities to improve enablement and efficiency
• Define success metrics and reporting frameworks for site systems to continuously optimize platform capabilities and inform roadmap prioritization

Business & Technical Acumen (30%)

• Understands how upcoming (and earlier) features should be coordinated across multiple workstreams to create a cohesive end-to-end customer experience
• Effectively captures and prioritizes cross-functional requests for the team and translates the request into an actional idea
• Clearly understands technical capabilities and limitations to ensure solutions can be developed in a reasonable timeline

Execution & Delivery (25%)

• Owns execution of near-term roadmap including backlog prioritization requirements delivery cycle and monitoring of contributions
• Translates vendor opportunities into data-informed recommendations piloting and measuring impact to determine whether and how new capabilities should be adopted within the broader site systems roadmap
• Serves as the connection between vendors technical and non-technical team members throughout the product development lifecycle

Communication & Collaboration (15%)

• Present data-based recommendations and outcomes to cross-functional teams and eCommerce leadership
• Work directly with stakeholders to collaborate on strategy requirements and implementation
• Build stakeholder consensus through leading ideas
• Evangelize technology and innovation across organization

Wed Love to hear from you if: (Requirements section)

Must have:

• 4 years of product management (or similar) experience with a track record of delivering business value
• Demonstrated history of using data to drive product development roadmap
• Proven ability to prioritize multiple tasks and competing priorities in a fast-paced environment
• Effective communication skills with experience confidently and credibly articulate directions to gain consensus across multiple business units (Engineering UX/UI Merchandising Marketing etc.)
• Analytical organized and independent problem solver with attention to detail
• Experienced with digital product development tools (Confluence Jira Adobe Analytics Figma etc.)
• Experienced in creating technical/functional requirements for development with an ability to define how a product works vs. simply bringing ideas to life
• Experience working within Agile development environments with an understanding of how front-end back-end and platform systems integrate to support scalable digital experiences

Strongly preferred:

• Experience working in a direct-to-consumer retail environment
• Experience with Salesforce Commerce Cloud or comparable eCommerce platform
• 4-year degree

Compensation for this position ranges from $115K - $120K based on skills and experience.

Make a career at Carters:

• Career Development: Success starts from within and we have several paths from which you can choose to enhance your careers evolution. From Carters University to Toastmasters to mentorship programs and more we encourage you to utilize these tools to elevate your professional prowess.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin genetics disability age veteran status or any other status protected by federal state or local law.