Technical Business Analyst

Are you someone who loves digging into how systems work solving problems and helping teams operate more efficiently

As a Technical Business Analyst youll play a key role in connecting people processes and technology. Youll support system access troubleshoot issues manage equipment inventory and partner closely with both technical and business teams to keep operations running smoothly. This is a great opportunity for someone whos curious collaborative and ready to grow their technical and analytical skills.

Responsibilities

• Gather and analyze business requirements to support system enhancements and operational needs.

• Write and refine user stories; manage and prioritize the product backlog to maximize business value.

• Perform business analysis activities including documenting requirements and creating project specifications.

• Validate software performance stability and interoperability across systems.

• Support Change Requests through SIT UAT Client UAT and production deployment.

• Build a working understanding of departmental processes systems and applications to effectively troubleshoot issues.

• Partner with Conduent technical teams to report diagnose and resolve technical issues.

• Track and maintain equipment inventory ensuring all assets are accurately logged.

• Support system updates and coordinate testing with internal and external technical teams.

• Assist with system credential requests for both Conduent and client systems.

• Serve as a liaison between internal teams and the client to resolve network or application issues.

Requirements

• Minimum of one year of experience in systems analysis including writing user stories and refining requirements through team collaboration.

• Experience working directly with staff product teams and client teams to support product vision and roadmaps.

• Proficiency with MS Office applications and Visio.

• Strong communication skills.

• Ability to work weekend hours as needed.

Preferred Qualifications

• Bachelors degree in Data Analytics or a related field.

Flexible Working
At Conduent we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone this role you can expect the following working conditions:

Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You
Perks and rewards designed for you:
Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global national and local discounts on merchandise services travel and more.
Career Growth Opportunities: We help you thrive so together we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition weve received for our diverse efforts.

Join Us
At Conduent we are one team one mission. We understand that our success is directly related to the success of our associates.

We strive to create a culture where you can:

Bring your authentic self to work.
Grow and thrive both personally and professionally.
Make a difference with our clients in our communities and with the millions of people we support.

When you join Conduent you are engaged in creating the future - both our companys and your own. With more than 60000 associates across 24 countries we will provide you with the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $43200 - $54000.