Customer Service Coordinator
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title : Customer Service Coordinator (After Sales Support)
Job Overview:
We are looking for a Customer Service Coordinator to support our After Sales department. The ideal candidate will handle customer enquiries assist with warranty documentation and provide support to walk-in customers at our showroom.
Key Responsibilities:
- Handle incoming calls and respond to customer enquiries in a professional and timely manner
- Assist in processing documentation including warranty claims and related paperwork
- Provide support to walk-in customers addressing their queries and concerns
- Explain product features and recommend suitable products to customers
- Coordinate with internal teams to ensure smooth after-sales service operations
Requirements:
- Good communication and interpersonal skills
- Customer-oriented with a positive attitude
- Basic administrative and documentation skills
- Ability to multitask and handle customer enquiries efficiently
- Prior experience in customer service or retail is an advantage (but not mandatory)
Training:
Product training will be provided
Working Hours:
Monday to Friday
9:00 AM to 6:00 PM
Required Skills:
Customer Service Coordinator
Required Education:
degree / diploma
