Associate Knowledge Manager
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Job Location:
Makati City - Philippines
Monthly Salary:
PHP 50000 - 50000
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Macrae is a premier transatlantic legal search firm with offices in the San Francisco Bay Area New York Washington D.C. and London. We specialize in placing partners and groups at the worlds leading law firms.
Our remarkable growth in recent years has been driven by a distinct business model and a culture rooted in collaboration inclusivity and transparency. At Macrae we prioritize collective intelligence over individual success valuing the unique talents and contributions of every team member.
As a firm that champions a family and good health come first philosophy we recognize the importance of flexibility in balancing professional and personal commitments. Our hybrid work model ensures team cohesion while supporting individual needs. Macrae also offers a comprehensive and competitive benefits packageamong the best in our industry.
We are seeking exceptional individuals eager to make an immediate impact on our global support team. Macrae fosters a culture of continuous learning encouraging team members to think creatively collaborate effectively and pursue professional growth.
About This Role
The Associate Knowledge Manager plays a crucial role within Macraes global knowledge management task force supporting recruiting teams in driving revenue and delivering exceptional service to clients and candidates.
The primary responsibility of this role is to ensure that the firms collective intelligence is accurately and promptly entered into the database making it accessible to recruiting teams worldwide.
This role may also involve providing temporary short- to medium-term support to knowledge management teams globally. Responsibilities in such cases include uploading and drafting emails and documents contributing to projects through data entry and conducting research using both internal databases and external resources.
A key aspect of this role is coordinating with remote colleagues to provide global leverage to recruiters staff and management by maintaining up-to-date system data enhancing decision-making and operational efficiency.
Note: The title Associate Knowledge Manager does not imply people management responsibilities. Rather it highlights the critical responsibility of overseeing and organizing key information essential to the firms success.
Key Responsibilities
- Recruiter & Team Support
- Collect information from Recruiters Knowledge Managers and Strategic Researchers through call notes meeting notes and emails for data entry.
- Collaborate with the Knowledge Management team to ensure Recruiters and Managers receive high-quality administrative support.
- Assist with research requests under the guidance of a Knowledge Manager Strategic Researcher or Recruiter.
- Provide support in scheduling client recruiter and candidate meetings interviews and video conferences as needed.
- Market Intelligence & Data Management
- Transfer data from external documents into internal databases.
- Review source documents and data for accuracy; flag inconsistencies where necessary.
- Proactively maintain the integrity and quality of the database.
- Store completed documents in designated locations.
- Respond to requests for information and retrieve relevant data.
- Ensure compliance with company data integrity and security policies.
- Identify capture record and circulate relevant information as needed.
Requirements
Work Experience
- Minimum of 4 years of professional experience in a support role within law firms legal or executive search professional services industries or working with C-level executives is preferred.
Education
- Bachelors degree or equivalent is preferred.
Skills and Attributes
- Strong attention to detail with excellent written and verbal communication skills.
- Proficiency in Microsoft Office 365 applications (Outlook Word and Excel) with the ability to quickly learn new databases and systems.
- Ability to thrive in a high-volume fast-paced environment while effectively prioritizing and managing multiple projects and competing deadlines.
- Demonstrates intuition initiative responsiveness flexibility adaptability and a solutions-oriented mindset.
- Committed to delivering exceptional client-focused service ensuring a seamless and attentive experience for both internal colleagues and external candidates and clients.
Work Setup
- This is a fully remote position.
- Candidates must be able to reasonably accommodate meetings across all four of Macraes primary time zones and participate in team meetings as required.
Required Skills:
Preferred Qualifications Work Experience A minimum of 4 years of professional experience in a support role within law firms legal or executive search professional services industries and/or supporting C-level executives is preferred. Education Bachelors Degree or equivalent is preferred. Skills and Attributes Strong attention to detail and excellent written and oral communication skills are essential. Proficiency in Microsoft Office 365 applications (Outlook Word and Excel) with the ability to quickly learn new databases. Ability to thrive in a high-volume fast-paced environment while managing multiple priorities and competing deadlines. Highly intuitive proactive responsive flexible adaptable and solutions-oriented. Strong commitment to delivering exceptional client-focused service ensuring a seamless and attentive experience for both internal colleagues and external candidates and clients. Additional Information This is a fully remote position. The ability to reasonably accommodate meetings across all four of Macraes primary time zones and actively participate in team meetings is required.
