IT Infrastructure Specialist

Overview

The IT Infrastructure Specialist is responsible for designing implementing and maintaining the organizations IT infrastructure ensuring high performance availability and security of systems. This role ensures all technological systems function reliably to support business operations and client services collaborating closely with the to deliver seamless Managed IT Solutions. It plays a critical role in providing robust connectivity and infrastructure for clients in the South African market.

Key Responsibilities

• Manage and maintain the organizations IT infrastructure including servers networks and storage systems to support internal operations and client services.
  
• Design and deploy connectivity solutions (VPN BIA/DIA wireless and fiber SD-WAN) to ensure reliable performance in challenging South African environments.
  
• Monitor system performance and troubleshoot issues to ensure optimal operation and minimal downtime.
  
• Implement security measures to protect against data breaches and cyber threats across networks and servers.
  
• Configure hardware software and network components according to client and operational requirements.
  
• Manage server infrastructure for hosting and backups ensuring stable platforms for client services like website hosting.
  
• Perform regular backups and recovery procedures for core systems.
  
• Document and maintain IT infrastructure processes and configurations.
  
• Conduct long-range strategic planning for IT infrastructure to support scalable client solutions.
  
• Provide technical support and resolve complex infrastructure issues for internal teams and clients.
  

Personal Attributes and Skills Required

Technical Knowledge

• Strong knowledge of network management (LAN/WAN) system administration and connectivity solutions (VPN SD-WAN).
  
• Proficiency in configuring and maintaining network systems including wireless and fiber technologies.
  
• Experience with virtualization technologies (e.g. VMware Hyper-V) and cloud computing (e.g. AWS Azure).
  
• Expertise in cybersecurity fundamentals and implementation of security protocols.
  
• Technical problem-solving abilities for complex infrastructure challenges.
  
• Knowledge of cloud deployment strategies and hosting environments.
  
• Scripting language proficiency (e.g. Python Bash PowerShell) for automation.
  
• Project management skills for coordinating IT infrastructure projects.
  
• Documentation skills for maintaining system configurations and processes.
  

Personality Attributes

• Excellent communication and interpersonal skills to liaise with teams and clients.
  
• Ability to work in a fast-paced dynamic environment.
  
• Strong organizational and multitasking abilities.
  
• Detail-oriented with a focus on accuracy and efficiency.
  
• Proactive and solution-oriented approach to problem-solving.
  
• High level of integrity and professionalism.
  
• Open to continuous learning in a rapidly evolving tech landscape.
  

Requirements

Requirements: Education Training and Experience

• Bachelors degree in Computer Science Information Technology or a related field.
  
• Relevant certifications (e.g. CCNA CCNP ITIL or cloud certifications) are advantageous.
  
• Minimum of 5 years of experience in IT systems administration networks or a similar role.
  
• Proven experience ensuring reliable connectivity in challenging environments.
  
• Strong attention to detail and organizational skills.
  
• Exceptional communication skills both written and oral.
  
• Ability to handle multiple projects simultaneously.
  
• Willingness to work on a flexible schedule as required.
  
• Experience working in diverse cross-functional teams.
  
• Strong knowledge of LAN/WAN VPN SD-WAN and connectivity solutions
  
• Experience with virtualization (VMware Hyper-V) and cloud platforms (AWS Azure)
  

Benefits

About the business

Join the CircleTel Team Dynamic Agile and Customer-Focused!

Are you ready to be part of a vibrant fast-moving company thats redefining telecommunications in South Africa At CircleTel were more than just a business were a dynamic force driven by agility innovation and an unwavering commitment to exceptional customer service. Our mission is to connect people and businesses seamlessly and were looking for passionate individuals to help us make it happen.

Why CircleTel

We thrive on adaptability and energy embracing a hybrid work model that blends the best of remote flexibility and in-person collaboration. Our team is the heartbeat of our success and were seeking vibrant energetic and dynamic people who share our passion for delivering top-tier solutions with a customer-first mindset.

Who Were Looking For:

• Enthusiastic go-getters who bring positivity and pro activity to everything they do.
  
• Agile thinkers who excel in a fast-paced ever-evolving environment.
  
• Customer service champions who love solving problems and building relationships.
  

What We Offer:

• A hybrid work model designed for flexibility and balance.
  
• A supportive energetic team culture where your ideas matter.
  
• Opportunities to grow in a company thats as dynamic as you are.