Senior Business Process Improvement Analyst CRM
Minneapolis, MN - USA
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Senior Business Process Improvement AnalystCareers That Change Lives
At Medtronic we push the limits of what technology can do to make tomorrow better than yesterday and that makes it an exciting and rewarding place to work. We value what makes you unique. Be a part of a company that thinks differently to solve problems make progress and deliver meaningful innovations.
Cardiac Rhythm Management (CRM) Integrated Operating Unit offers devices and therapies that treat patients with abnormal heart rhythms and heart failure.
We are comprised of three businesses:
Cardiac Pacing Therapies
Cardiovascular Diagnostics & Services
And Defibrillation Solutions
We put people first in all we do. We remain on the leading edge of innovation to ensure that we treat more people. We excel in how we operate to deliver the best experiences for people who touch our therapies.
We are seeking a highly skilled and strategic Data Analyst to support the Medtronic Cardiac Rhythm Management Medical Affairs team. This role will connect fragmented and manual data sources (e.g. Salesforce SmartSheets CVENT registrations Concur spend excel spreadsheets etc.) into trusted automated data that supports planning analysis resource allocation strategy and impact measurement. The Data Analyst will build and scale reporting KPI (Key performance Indicator) dashboards and analytical insights across Medical Affairs functions (Physician Relations Program Operations Grants Evidence Medical Education and Society Relations). This role is ideal for a highly organized proactive professional with excellent data analyst skills and a strong ability to manage multiple priorities. The Data Analyst will play a critical role in transforming our data into a unified reliable and insight driven ecosystem that supports high visibility programs including Advisory Boards consulting medical education congresses Health Care Professional (HCP) identification business insights assessing program impact and physician profiling.
This position is in Mounds View MN. within the Cardiac Rhythm Management (CRM) unit. At Medtronic we bring bold ideas forward with speed and decisiveness to put patients first in everything we -person exchanges are invaluable to our work. We are working on-site 4 days per week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require less than 10% of travel to enhance collaboration and ensure successful completion of projects.
We believe that when people from different cultures genders and points of view come together innovation is the result and everyone wins. Medtronic walks the walk creating an inclusive culture where you can thrive.
A Day in the Life
In general the following responsibilities apply for the Senior Business Process Improvement Analyst role. This includes but is not limited to the following:
- Partner with stakeholders to define KPI logic consistent criteria and metric definitions.
- Integrate and model data from multiple systems (e.g. Salesforce Smartsheet TeamUp CVENT Expense SharePoint Excel) with secure maintainable connections.
- Build and maintain automated dashboards scalable automation and recurring reports (weekly/monthly/quarterly) for program status engagement spending and impact.
- Establish data governance (quality checks master identifiers such as NPI documentation and repeatable processes) to support a single source of truth for HCP data.
- Perform deep-dive analyses (e.g. registration patterns spend drivers utilization) and identify actionable trends.
- Collaborate cross-functionally (Physician Relations Clinical Affairs Contracting) to align data standards and visibility.
Qualifications
Must Have - Minimum Requirements
TO BE CONSIDERED FOR THIS ROLE PLEASE BE SURE THE MINIMUM REQUIREMENTS ARE EVIDENT ON YOUR RESUME
- Bachelors degree in data analytics data sciences statistics or computer science and minimum of 4 years of work experience in data analytics data sciences statistics computer science OR advanced degree in data sciences statistics or computer science with 2 years of technical work experience.
Nice to Have
- Experience integrating data across multiple systems; strong data quality and governance discipline.
- Proficiency with data visualization/reporting tools (e.g. Power BI Smartsheet).
- Advanced data cleansing and normalization skills.
- Strong analytical and problem-solving skills and ability to translate complex data into clear actionable insights.
- Clear communicator; effective in cross-functional collaboration.
- Familiarity with tools such as Salesforce Smartsheet Power BI TeamUp CVENT or Concur.
- Experience with predictive analytics or machine learning concepts.
- Previous experience at Medtronic or within a regulated healthcare environment.
About Medtronic
Together we can change healthcare worldwide. At Medtronic we push the limits of what technology therapies and services can do to help alleviate pain restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.
Physical Job Requirements
PHYSICAL JOB REQUIREMENTS - The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain restore health and extend lifewhere your unique background and perspective are valued.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
Senior IC
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more