Employee Benefits Account Manager

Job Description

Employee Benefits Account Manager

Job Summary

Seeking a highly skilled and motivated Employee Benefits Account Manager to join a team. The ideal candidate will be fluent in both English and Spanish possess extensive experience in general agency or broker in-house account management and have a proven track record of managing small to large market accounts (2-500 lives).

Compensation Package

• Salary Range: $75000 - $85000 annually
• Benefits: Comprehensive benefits package including health insurance
• Additional Perks: Professional development opportunities and a supportive work environment

Responsibilities

• Manage servicing renewals and open enrollment processes for small to large group accounts (2-500 lives).
• Utilize the Navigator group admin tool and Applied EPIC Sales Automation broker management tool to manage accounts effectively.
• Quote new and renewal business ensuring accuracy and timeliness.
• Provide exceptional customer service to clients addressing inquiries and resolving issues promptly.
• Collaborate with internal teams to ensure seamless account management and client satisfaction.
• Maintain compliance with industry regulations and company policies.

Qualifications/Requirements

• Language Skills: Fluency in both English and Spanish is required.
• Experience: 3-5 years of experience in general agency or broker in-house account management with a focus on small to large market accounts (2-500 lives).
• Technical Skills: Proficiency in Navigator group admin tool and Applied EPIC Sales Automation broker management tool.
• Licenses: Active 215 license is required.
• Soft Skills: Strong communication organizational and problem-solving skills. Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Work Arrangement: 100% onsite with the possibility of 1-2 remote days for highly qualified candidates.

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