Receptionist | Part-Time | Miami Beach Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

Reporting to the Project Manager the Receptionist serves as the first point of contact for the Miami Beach Convention Centers (MBCC) Executive Offices. This role provides exceptional customer service to guests clients and staff while ensuring a professional well-organized and welcoming environment. The Receptionist managers incoming call greets visitors support light clerical and administrative tasks and helps maintain the cleanliness and order of the executive office areas. This positions key role is providing excellence in customer service.

This role pays an hourly rate of $15.00-$16.75

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until May 29 2026.

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation the MBCC provides a world-class state-of-the-art event venue for exceptional conferences conventions tradeshows and meetings. The new 800-room connected Grand Hyatt Miami Beach is under development and slated to open in late 2027.

A LEED Silver certified green building the venue includes a magnificent Grand Ballroom 500000 square feet of flexible exhibition halls 4 junior ballrooms outdoor terraces & parks and 84 breakout rooms. The MBCCs immediate proximity to lively South Beach Lincoln Road Ocean Drive and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

Essential Duties:

• Serve as the primary contact for incoming calls; answer screen and route calls and messages promptly and professionally.
• Greet direct and assist visitors contractors and clients entering the MBCC executive offices.
• Manage visitor access procedures including temporary badges and logging guest information.
• Maintain a professional and orderly front desk area and lobby environment.
• Support the cleanliness and organization of the executive office spaces including but not limited to board and conference rooms break room and resource center.
• Receive sort and distribute incoming mail and deliveries.
• Assist with scheduling and coordination of internal meetings trainings and visitor appointments.
• Perform data entry filing document preparation and clerical duties.
• Uphold confidentiality professionalism and excellent customer service in all interactions.
• Serve as a liaison between MBCC departments City of Miami Beach personnels Greater Miami Convention & Visitor Bureau and on-site contract partners/vendors as directed.
• Provide general administrative support to the Project Manager including assisting with meeting coordination calendar updates document preparation internal communications and support of employee engagement initiatives.
• Perform other duties as assigned by Project Manager.

Education and Experience:

• High school diploma or GED.
• At least 1 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Skills and Abilities:

• Strong interpersonal organizational and customer service skills with a welcoming professional demeanor.
• Basic administrative skills including document formatting data entry recordkeeping and scheduling.
• Ability to support day-to-day administrative workflows maintain confidentiality and use a variety of communication and scheduling tools with ease.
• Ability to adhere to the highest standards of professionalism discretion and confidentiality.
• Solid organizational skills: ability to prioritize multiple tasks.
• Versed in proper office/organizational/business etiquette.
• Ability to work unsupervised and to function both independently and as a team.
• Excellent oral written and interpersonal skills.
• Bilingual English/Spanish preferred.

Computer and Technology Skills

Demonstrates proficiency with Microsoft Office Suite (MS Word MS Excel MS PowerPoint and MS SharePoint and MS Outlook) internet and be familiar with a variety of office equipment.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.