Captain-Cafe [Bulgari Tokyo Ginza Bar – Café]
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
ブルガリ 東京 銀座 バーカフェでは日々のサービスオペレーションを現場で支える
カフェ キャプテンCafe Captain を募集しています
カフェスーパーバイザーをサポートしながらチームの中心としてゲスト対応およびサービス品質の維持を担っていただくポジションです
- カフェおよびバーカフェエリアにおける日常サービスオペレーション
- ゲストへの接客対応およびサービス提供
- 現場におけるサービスクオリティとブランドスタンダードの遵守
- 新人若手スタッフへの業務指導およびフォロー
- カフェスーパーバイザーの指示のもとシフト中の現場運営サポート
- ゲストからの要望問い合わせへの初期対応および必要に応じたエスカレーション
- サービススタッフとの連携
- 店舗運営に関わる基本的な準備片付けオペレーション業務
- 関係部署キッチン等との日常的な連携
- カフェレストランホテル等での接客実務経験
- リーダーキャプテントレーナー等の経験があれば尚可
- ラグジュアリーブランドまたは高品質サービスへの関心
- チームワークを重視し現場で周囲をサポートできる方
- 日本語でのコミュニケーション能力
- 英語での基本的な接客対応ができる方歓迎
- キャリアップを目指したい方
- 現場型リーダーポジション
- Supervisor の右腕として日々のサービスを支える役割
- 接客スキルとチームリーダー経験を積みたい方に最適
Bulgari Tokyo Ginza Bar & Café is seeking a Cafe Captain to support daily service operations and maintain exceptional service standards on the floor.
This role serves as a key on-site leader supporting both guests and team members during daily operations.
- Provide high-quality guest service in the café and bar-café areas
- Support daily service operations and ensure adherence to brand standards
- Assist and guide junior service staff during shifts
- Support the Cafe Supervisor with floor operations and team coordination
- Handle guest inquiries and requests escalating issues when necessary
- Work closely with service team members
- Assist with daily operational tasks including setup and closing duties
- Coordinate with the kitchen and related departments as needed
- Previous experience in café restaurant or hotel service operations
- Prior experience as a captain team leader or trainer is an advantage
- Strong interest in luxury hospitality and premium service environments
- Team-oriented reliable and proactive attitude
- Japanese communication skills
- Basic English conversational skills preferred
- Strong desire for career development
Job Details
Working Hours: Shift-based 8 hours per day 60-minute break
Days Off: 810 days per month (115 days annually)
Employment Type: Full-time
Contract Type: Permanent
Probation Period: 3 months
Expected Salary: JPY /month (determined based on experience and expectation)
Bonus: Equivalent to 4 months (paid semi-annually in June and December)
Benefits: Social insurance (employment workers compensation pension health) Marriott Group employee benefits LVMH Group employee benefits
Qualifications
- 3 years of experience
- Japanese (Native or equivalent level)
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
