Receiving and Returns Supervisor

Key Responsibilities

• Oversee daily receipt of inbound shipments ensuring alignment with advance shipment details priority SKUs and established receiving windows.
• Ensure all inbound product is received accurately and system transactions are completed in accordance with defined inventory control standards.
• Monitor workflow to maintain consistent throughput across Receiving and Returns functions.
• Partner with worldwide vendors and internal stakeholders to confirm shipment details documentation accuracy and scheduling requirements.
• Proactively identify and resolve issues including shortages overages damages and system variances that may impact inventory availability or sales order fulfillment.
• Communicate with Paramus partners regarding priority SKUs needed to support open sales orders and business demands.
• Supervise and support Receiving and Returns team members.
• Provide day-to-day guidance troubleshooting support and operational direction.
• Address employee inquiries related to PTO scheduling and inbound/returns processing.
• Foster a collaborative accountable and results-oriented team environment.
• Collaborate with Distribution Customer Service Logistics and E-Commerce teams to ensure seamless inventory flow and timely resolution of return-related issues.
• Escalate operational risks inventory discrepancies and backlog concerns in a timely and solution-oriented manner to the Senior Manager of Shipping Operations.
• Support continuous improvement initiatives to enhance efficiency accuracy and overall inventory performance.

Qualifications

• 35 years of experience in distribution warehouse receiving or inventory operations.
• Minimum 2 years in a lead or supervisory role.
• Bachelors degree preferred.
• Bilingual required.
• Working knowledge of inbound logistics inventory control and returns processing.
• Experience operating in a high-volume service-driven distribution environment.
• Knowledge of SAP a plus.
• Strong organizational analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Physical & Schedule Requirements

• Ability to work a flexible schedule including weekends.
• Overtime required based on business needs.
• Ability to lift push and pull up to 50 lbs.

Core Competencies

• Operational Excellence
• Accountability & Ownership
• Customer Focus
• Collaboration
• Attention to Detail
• Decision-Making & Problem Solving

The base salary range for this position is $60000 to $70000 per year. Base salary is determined by individualized factors such as experience and market location.

As a benefit eligible position this role enjoys access to our medical plans dental plans vision plan Life Insurance Accidental Dismemberment & Death Insurance Tuition Reimbursement program 401(k) Short-Term Disability Long-Term Disability Parental Leave Legal Plan Employee Assistance Program Pet Insurance Flexible Spending Account Critical Illness Insurance Watch Accommodations/Discounts Paid Time Off and Company Paid Holidays!

Benefits described above are subject to change and/or may be modified at the Companys discretion based on business needs or applicable laws.

DIRECT APPLICANTS ONLY - NO AGENCIES

Movado Group Inc. designs sources and distributes MOVADO MVMT OLIVIA BURTON EBEL CONCORD COACH TOMMY HILFIGER HUGO BOSS LACOSTE and CALVIN KLEIN watches worldwide and operates Movado company stores in the United States.

Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any other legally protected status in accordance with applicable federal state and local laws.

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Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any other legally protected status in accordance with applicable federal state and local laws.