Benefits & Payroll Coordinator

Reports To: Payroll and Benefits Manager
Location: Corporate Office Delray Beach FL
Status: Full-time Exempt

Company Overview

Now Optics is a leader in the eye care industry. Its retail brand Stanton Optical is amongst the fastest-growing full-service retail optical centers throughout the country. The company consistently ranks among the largest optical retailers in the country by Vision Monday. Now Optics continues to expand its retail footprint with over 300 corporate and franchise locations while delivering affordable eye care services and providing a fast and friendly customer experience. We believe in building a positive and cohesive culture where everyone is contributing towards a common goal and set of values.

Vision: Modernizing the eye care experience for all people.

Mission: Making eye care easy.

Values: iCARE

Integrity: We see integrity as building a foundation of trust with our customers employees and stakeholders by communicating honestly ensuring consistency and delivering on our commitments.

Collaboration: We see collaboration as combining the talents of a diverse group offering proactive communication and being open-minded to new ideas.

Accountability: We see accountability as taking initiative delivering our best in all we do accepting responsibility for our actions and taking ownership of results.

Respect: We see respect as prioritizing human relationships being present connecting with transparency and empathy.

Empowerment: We see empowerment as making purpose-driven decisions to support the company vision showing appreciation for others and taking care of the individuals we serve.

Position Summary

The Payroll & Benefits Coordinator is responsible for the accurate and timely processing of multi-state payroll and administration of employee benefits programs using ADP Workforce Now. This role serves as the primary point of contact for employees regarding payroll benefits and total rewards inquiries and partners closely with HR Finance and department leaders to ensure compliance with federal and state regulations across all operating jurisdictions.

Key Responsibilities

• Assist in reviewing and maintain payroll data including new hires rehires separations compensation changes and employee profile updates in ADP.
• Create and review ADP payment batches for commissions and bonuses.
• Add new locations and departments in ADP as needed
• Update biweekly benefit enrollments and calculate refunds or amounts owed.
• Respond to employee benefit and earnings inquiries.
• Ensure compliance with benefit and payroll related regulations.
• Provide guidance on HR payroll and benefits policies.
• Maintain respectful and clear communication with employees and team members.
• Review assign and resolve service desk tickets.
• Organize daily team workflow and provide feedback or coaching as needed.
• Identify process gaps and recommend improvements to enhance efficiency.
• Analyze Total Rewards data to identify trends gaps and opportunities for program enhancement
• Audit benefit invoices for accuracy and approve for payment; reconcile discrepancies with vendors
• Maintain compliance with ACA ERISA HIPAA and other applicable benefit regulations
• Prepare and distribute required benefit notices (SBC SPD CHIP Medicare Part D etc.)
• Generate ad hoc reports as needed.
• Maintain adherence to company policies and regulatory requirements.

Required Qualifications

• Bachelors degree in Accounting Business Administration or related field.
• 3 years of payroll processing and operations experience.
• Strong communication and interpersonal skills.
• Detail-oriented with strong time-management abilities.
• Ability to handle sensitive and confidential information.
• Proficient in data analysis and problem-solving.
• Proficiency in Microsoft Excel (pivot tables VLOOKUPs data analysis)

Preferred Qualifications

• Experience with multi-state payroll.
• Familiarity with ADP Workforce Now.
• Experience with carrier EDI/file feed management and benefits reconciliation
• Bilingual in English and Spanish.

Work Environment

Corporate Headquarters Delray Beach FL

Occasional travel may be required for HR events open enrollment or training

Must be able to meet critical bi-weekly payroll deadlines including during high-volume periods

Compensation/Benefits

Salary Range: $65000 - $75000 annually commensurate with experience

Annual bonus plan eligibility based on individual and company performance

• Eligible employees enjoy great benefits such as medical dental and prescription drug coverage company paid life and short-term disability coverage. We also offer identity theft protection pet insurance and much more.
• Paid time off that increases with seniority
• Employee Assistance Program (EAP)
• Employees get 2 free eyeglasses (no dollar limit) every year and Friends and Family discounts on our products!
• Work with an amazing team!

Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs job requirements and individual qualifications without regard to actual or perceived race color religion sex (including pregnancy) national origin age disability or certain classifications based on genetic information or any other characteristic protected by federal state or local laws regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.