Assistant Manager
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Job Location:
Shaker Heights, OH - USA
Hourly Salary:
$ 20 - 23
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Assistant Manager Booms Pizza
Job Summary
The Assistant Manager at Booms Pizza plays a vital leadership role in daily operations and is the primary support to the General Manager. You will help oversee service execution uphold food quality and safety standards guide team members and ensure an exceptional guest experience. This position requires handson leadership strong communication and the ability to maintain smooth operations during all shifts.
Key Responsibilities
Direct Support to the General Manager
Serve as the GMs primary operational partner ensuring their standards and directives are carried out consistently.
Assist with daily decisionmaking shift coordination and communication across the team.
Step in to manage the restaurant in the GMs absence maintaining continuity and leadership.
Opening Procedures
Arrive prepared and on time to ensure the restaurant is fully ready for service.
Oversee cash drawer preparation and verify accuracy and security.
Ensure dough pulling line checks and prep work are completed to operational standards.
Receive organize and properly store incoming orders.
Confirm all stations are stocked and ready for the day.
Guest Interaction
Greet guests warmly and ensure a welcoming positive dining experience.
Address guest concerns with professionalism empathy and timely resolution.
Support staff in delivering consistent highquality hospitality.
Operational Oversight
Ensure all team members follow company policies procedures and safety guidelines.
Maintain cleanliness and sanitation standards throughout the restaurant.
Communicate effectively with staff and management to address issues and support smooth service.
Provide onthefloor leadership by working stations as needed in both front and back of house.
Inventory & Order Management
Assist with placing and reviewing orders on designated order days.
Monitor inventory levels and communicate shortages or overages to management.
Maintain accurate pars and ensure prep levels support efficient service.
Closing Procedures
Lead and verify all closing tasks to ensure proper shutdown of the restaurant.
Reconcile cash drawers and complete endofday financial responsibilities accurately.
Secure the facility equipment and inventory before leaving.
Send a detailed shift report to the GM/AGM and supervisor including guest issues employee concerns comps and service notes.
Team Leadership & Support
Provide coaching guidance and support to team members during service.
Foster a positive collaborative work environment.
Assist in training new employees and reinforcing performance expectations.
Authority & Limitations
Assistant Managers support scheduling staffing and operational decisions but final authority on scheduling hours and disciplinary actions remains with the General Manager and AGM.
Escalate employee conflicts or performance concerns to upper management as needed.
Qualifications
12 years of restaurant or food service experience preferably in a supervisory or management role.
Strong communication and interpersonal skills.
Ability to multitask prioritize and make decisions in a fastpaced environment.
Proficiency in food preparation inventory management and cash handling.
Commitment to food safety and sanitation standards.
Flexible availability including evenings weekends and holidays.
Salary
Salary
- 18/hr to 20/hr plus tips.
Employee Culture
Spice is a founder-owned mission-based company. Our purpose is Changing how people connect with food and our focus is thoughtful hospitality experiences.
At Spice we make a PACT - a shared commitment to uphold the values that define our culture. This PACT shapes how we work grow and deliver unforgettable experiences.
Our Core Values: P.A.C.T.
- Protect Your Peace
Prioritize well-being by setting boundaries managing stress and maintaining balance for sustainable performance. - Always Learning
Stay curious and adaptable embracing opportunities for growth and continuous improvement. - Cultivate Joy
Celebrate achievements foster positivity and create uplifting experiences for our team and guests. - Trust Respect
Act with integrity value diverse perspectives and treat everyone with honesty and dignity.
Compensation: $20.00 - $23.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Spice Catering Co. founded in 2004 by Chef Ben Bebenroth merges fine dining expertise with regional and seasonal cuisine. Weve served tens of thousands of guests in various settings from Ohio to Napa. Our commitment to top-tier ingredients scratch-made techniques and personalized hospitality sets us apart. Beyond catering and event planning our ventures include Spice Acres a 13-acre farm in the Cuyahoga Valley National Park and Spice Field Kitchen our 501c3 non-profit. Our menus celebrate each seasons culinary inspirations and our event curation team handles every detail. Contact us today to start planning your unforgettable event!
Required Experience:
Manager
