Position Summary

What will your job entail

Hybrid role out of Jacksonville FL.

Job Responsibilities

Make outbound calls to educate and motivate insurance professionals to sell builders risk

Communicate US Assures offerings including resources programs eligibility key product features value propositions and benefits of doing business

Approach calls with optimism and professionalism viewing each as a new opportunity to create a quality relationship that builds long-term engagement and achieves closing objectives

Adhere to best practices outreach techniques and workflow processes specific to each campaign

Meet individual and team goals for calls made quality standards and KPIs that drive our efforts

Professionally respond to inquiries and requests from agents via email

Proactively collaborate and share insights feedback and learnings with the team

Required Experience:

1 years of experience in a customer-centered field including sales retail hospitality marketing recruiting or related specialty

High school diploma or bachelors degree

A consistently positive collaborative can-do attitude with high energy and enthusiasm in a repetitive metrics driven environment

Ability to maintain motivation focus and emotional resilience by keeping perspective and staying solution oriented throughout the day

Strong phonequalifying and prospecting skills and ability to professionally overcome objections

Ability to creatively reach leads identify decision makers and build customer loyalty

Quick to build rapport and authentic connections believing every call has value whether it results in a conversion or a meaningful professional interaction

Excellent verbal and written communication with a commitment to and focus on the customer

Results driven with above average levels of independence initiative and curiosity

Self-motivated consistent and dependable with a high level of personal accountability

Proficiency in Microsoft Office applications familiarity with a Customer Relationship Management (CRM) system and the ability to type 35 words per minute.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race creed color religious beliefs physical or mental capabilities gender identity or expressionsexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients trading partnersand policy extends to all aspects of our employment practices including but not limited to recruiting hiring discipline firing promoting transferring compensation benefits training leaves of absence and other terms conditions and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them and their family members achieve their physical financial and emotional well-being addition to paid time off for company holidays vacation sick and personal days Ryan offers paid parental leave mental health services and more.

The wage range for this role considers many factors such as training transferable skills work experience licensure and certification business needs and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards visit our website provide individuals with disabilities reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at

The above is intended to describe this jobs general requirements. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.