International Student Services Assistant

Job Description

The International Student Services Assistant supports the day-to-day operations of International Student Services (ISS) within the Cranwell International Center by providing front-line student support administrative coordination and immigration compliance assistance. This role serves as a primary point of contact for students and campus partners supports office processes and records management and assists with scheduling and special projects. The position also supports immigration-related processes as a Designated School Official (DSO) assisting with immigration document issuance SEVIS record maintenance and federal compliance and reporting requirements including Optional Practical Training (OPT) and STEM OPT under established procedures and guidance. The ideal candidate is organized detail-oriented and able to balance customer service and compliance responsibilities within a fast-paced academic environment.

Heres what you need to know about the role:

1. Youll be joining the Cranwell International Center a department that exists to articulate advocate and act in support of international students amplifying their contributions to the Virginia Tech community and to the advancement of the university as more globally oriented and internationally connected.

2. Youll report to the Associate Director of International Student Services. This position is a part-time calendar-year non-student wage appointment.

3. Youll be primarily responsible for supporting the International Student Services team by creating a welcoming experience for students at the front desk managing timely international student inquiries and providing basic to intermediate immigration support under established guidelines.

4. Youll have the opportunity to grow through a developmental plan with exposure to immigration advising compliance processes and student services operations.

Required Qualifications

Associates degree and/or equivalent related experience.
Demonstrated ability to work independently and manage competing priorities within a part-time schedule.
Demonstrated strong organizational skills and attention to detail.
Interest in learning about international student immigration regulations.
Demonstrated knowledge of and experience with professional office practices and procedures.
Excellent communication organizational and interpersonal skills to interact comfortably and respectfully with faculty staff and students of diverse cultural backgrounds.
Demonstrated proficiency in Microsoft 365 applications particularly Outlook in a professional setting.
Demonstrated ability to work independently and manage competing priorities.
Demonstrated professionalism in handling confidential and sensitive information.
Eligible for Designated School Official (DSO) designation or willing to obtain certification upon hire.

Preferred Qualifications

Experience working in Higher Education.
Experience working with Banner Sunapsis and/or SEVIS.

Pay Band

2

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

$18 - $21 per hour

Hours per week

30

Review Date

03/09/2026

Additional Information

- The successful candidate will be required to have a criminal conviction check.
- The successful candidate must be a US citizen or permanent resident due to export controls.
- Unable to sponsor work visas.

About Virginia Tech:

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

About Student Affairs:

Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto ofUtProsim(that I may serve) Virginia Tech is dedicated to serving inthe spirit of community diversity and excellence. We seek candidates who adopt and practice ourPrinciples of Community which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all studentsExperience VTby demonstrating supporting and operationalizing ourAspirations for Student Learning. If you are someone dedicated to ensuring student success then we want you to consider being a part of our team!

About Cranwell International Center (CIC)

The Cranwell International Center provides a wide range of programs and services for international students promotes the development of global and intercultural competence in all students and positions the university as more globally oriented and internationally connected.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.

For inquiries regarding non-discrimination policies contact the Office for Civil Rights Compliance and Prevention Education at or Virginia Tech 220 Gilbert Street Suite 5200 Blacksburg VA 24061.

If you are an individual with a disability and desire an accommodation please contactCristina Rosa Castanerat during regular business hours at least 10 business days prior to the event.