Senior Human Services Enforcement Agent

If you are a current State of Maine employee please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the States career page and indicate on the application that they have previously worked for the State.

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Department ofHealth and Human Services (DHHS)

Opening Date: April 16 2026

Closing Date:April 30 2026

Job Class Code:5010

Grade:23 (Professional & Technical)

Salary:$49275.20 - $69139.20 per year

Position Number:02000-3288

Location:Ellsworth

Currently this position is not eligible for visa sponsorship or STEM OPT extensions.

This is a full-time position with the Division of Support Enforcement and Recovery Monday-Friday located in Ellsworth Maine under the supervision of a District Supervisor. This position allows for partial telework with management approval after completing the 6-month promotional probation based on operational needs of the Division.

Core Responsibilities:

Senior Human Services Enforcement Agents perform investigative services work involving advanced specialized legal and enforcement work related to child support and paternityestablishment. The employee is responsible for handling complex cases involving child support enforcement legal referrals and court representation without requiring attorney support. The role also includes providing mentorship and training to Human Services Enforcement Agents and developing legal strategies to ensure compliance with state and federal guidelines. Work isperformed under limited supervision and involves high-level decision-making in court andadministrative settings. Typical duties include:

• Leads and initiates court actions related to child support paternity establishment and noncompliancewithout direct attorney oversight including filing legal documents preparing
  motions and representing the State in District and Family Court.
• Acts as the States representative in court presenting cases related to paternityestablishment child support modification and non-compliance.
• Prepares evidence drafts legal documents and engages in cross-examination in judicial andadministrative hearings.
• Provides legal referrals and prepares affidavits for legal proceedings collaborating with theOffice of the Attorney General when necessary.
• Oversee Human Services Enforcement Agents providing mentorship and training to ensurestaff members are proficient in court-related procedures and enforcement policies.
• Identifies and applies legal strategies to pursue asset seizure enforce child support ordersand ensure that all actions conform to state and federal guidelines.
• Negotiates and establishes child support agreements with responsible parents avoidingunnecessary court actions when possible by settling disputes administratively.
• Interprets complex child support cases and takes appropriate legal actions to establishmodify or enforce support obligations.
• Evaluates and reviews paternity and child support cases and makes recommendations foradministrative or judicial action.

Minimum Qualifications:

To qualify you must have at least two (2) years of experience as a Human Services EnforcementAgent and demonstrated experience in handling complex child support cases including but notlimited to paternity establishment court enforcement and administrative establishment orenforcement activities with or without attorney oversight.

Note: Applicants are subject to pre-employment screening including verification of minimum qualifications application information employment history and references. Selected candidates must have a successfully completed fingerprint-based criminal history record check on file andconducted every 5 years to ensure continued suitability for this position.

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.

The Office for Family Independence Division of Support Enforcement & Recovery (DSER) is responsible for the development and implementation of the rules regulations policies andprocedures necessary to ensure that all non-custodial parents are contributing to the economic support of their children. Responsibilities include establishing paternity locating non-custodial parents establishing and enforcing child support orders and representing the Departments interest in the Maine District Court in matters pertaining to child support. This position requires occasional travel.

Application Information:

For questions about this position please contact Stacey Hummel .

Please submit all documents or files in PDF or Word format.

To request a paper application please contact

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($12845.82 - $15112.76 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan The State contributes the equivalent of 14.11% of the employees pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding non-birthing and adoptive parentsreceivesix weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.