Mgr, Talent Acquisition 5

The Opportunity

This is a high impact leadership role at the heart of the Customer Experience Orchestration (CXO) business supporting the engineering teams that build the platforms enabling enterprises to deliver personalized data driven customer experiences on a global scale.

As Senior Manager Talent Acquisition you will reshape how worldclass engineering talent is identified assessed and hireddirectly influencing CXOs ability to scale AI/ML Platform Cloud Security Data and Core Engineering capabilities that power mission critical customer experiences.

Youll lead the AMER engineering recruiting organization while setting the bar for global hiring excellence consistency and predictability. This role is equal to parts strategist operator and executive advisordesigned for a leader who thrives in complex fastmoving environments where technology data and innovation intersect.

This is not about filling roles. Its about building a hiring engine that fuels the future of Digital Experience.

What Youll Do

Transform Talent Strategy into Business Impact

• Translate CXO Engineerings platform strategy product evolution and operating model shifts into forward looking hiring plans capacity models and skills-based talent strategies.

• Anticipate talent risks and opportunities by delivering market intelligence compensation insights and long-range demand forecasts across highly competitive technical domains.

• Use data and insight to elevate prioritization improve calibration and enable predictable high quality hiring outcomes aligned to CXO business goals.

Be a True Executive Partner

• Serve as a trusted Talent Acquisition advisor to CXO Engineering leaders providing insight that informs decisions shaping the future of CXO platforms and capabilities.

• Drive adoption of unified hiring models structured interviews and consistent assessment standards that raise quality fairness and confidence at scale.

• Partner deeply with HRBPs Finance and Compensation to align headcount strategy leveling and investment tradeoffs in support of CXO growth priorities.

Build a Scalable High Velocity Hiring Engine

• Own end to end AMER engineering hiring delivery while tightly partnering with regional and global TA leaders.

• Drive continuous improvement across interview readiness reschedules funnel quality reporting accuracy and hiring speed.

• Design and operationalize repeatable mechanismsrole tiering capacity planning backlog management and standardized workflowsthat scale with the complexity and pace of the CXO business.

Create Accountability Through Data & Discipline

• Establish and uphold clear KPIs across time to fill funnel health readiness and quality.

• Drive disciplined execution across recruiters coordinators sourcing partners and engineering leaders.

• Deliver clear executive ready insights that enable fast informed decisions and build trust with CXO leadership.

Lead Grow and Inspire Talent Leaders

• Coach and develop a high performing team of Talent Partners and Talent Coordinators supporting critical CXO engineering domains.

• Build an inclusive psychologically safe culture that balances high expectations with genuine care particularly during periods of rapid change and growth.

• Model ownership clarity and excellenceelevating how Talent Acquisition shows up as a strategic function within Customer Experience Orchestration.

What You Bring

• 8 years managing talent partner technical teams

• Currently hands on actively recruiting on technical roles

• A proven ability to advise senior engineering leaders using data market intelligence and business context

• Strong executive influence skillsable to align stakeholders and drive meaningful change without authority

• Experience leading complex multiteam recruiting operations in fast moving enterprise scale environments

• Deep expertise in structured assessment funnel diagnostics and scalable process design.

• A reputation for accountabilitysetting the bar high measuring what matters and delivering results.