Analyst, Account Resolution

Schedule: Days: M-F

Job Location Type: Remote

Your experience matters

At Lifepoint Health we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team youll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .

More about our team

The Account Resolution Analyst retrieves work through designated worklists and specialized exception reports to perform account reviews critically assess accounts for posting issues and/or payment delays drives account payment and/or account resolution following protocols escalates account delinquencies to revenue cycle vendor operations teams and payers tracks persistent issues and reports the issues and holds revenue cycle vendor accountable for account resolution.

How youll contribute

An Account Resolution Analystwho excels in this role:

• Performs account reviews from worklists. Critically evaluates unresolved erroneous accounts for correction. Works with revenue cycle vendor to correct accounts expeditiously and/or works accounts through to resolution personally documenting resolution actions in relevant systems.

• Captures and assesses persistent trends from account reviews provides analysis related to the trends to revenue cycle vendor and HSC revenue cycle manager highlighting areas of opportunity performance issues and process improvements required to permanently resolve.

• Participates in regular performance review calls with revenue cycle vendor communicates issues and drives vendor to develop and execute on plans to correct deficiencies. Reports to HSC leadership at least weekly on open outstanding issues and barriers to resolution with revenue cycle vendor.

• From analysis and in collaboration with revenue cycle leaders develops process improvement strategies. Participates and/or facilitates in development implementation and execution as required.

• Responsible for verification of the accuracy of the data being reported and ensures report analysis is validated prior to distribution to all key stakeholders.

Why join us

We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.

• Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.

• Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.

• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).

• Professional Development:Ongoing learning and career advancement opportunities.

What were looking for

• 3 years relative experience in hospital-based revenue cycle operations required preferably as a collector of insurance accounts receivable.

• Knowledge of hospital healthcare revenue cycle structure and processes required.

EEOC Statement

Lifepoint Healthis an Equal Opportunity Employer.Lifepoint Healthis committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

You must be authorized to work in the United States without employer sponsorship.