Head of Maintenance Services

The Head of Maintenance is a hands-on operational leader responsible for day-to-day execution and performance of maintenance activities supporting biopharmaceutical manufacturing operations. This role ensures equipment uptime rapid issue resolution workforce effectiveness and strict GMP compliance in a unionized environment. The position is highly visible on the manufacturing floor and plays a critical role in enabling safe reliable and uninterrupted production through disciplined maintenance execution and strong labor leadership.

• Role that this position reports to: Head of Manufacturing Engineering and Maintenance
• Role/s that report to this position: Maintenance Supervisors

Main Responsibilities and Accountabilities:

1. Maintenance Operations & Execution

• Own day-to-day maintenance execution supporting manufacturing utilities laboratories and facilities in a GMP-regulated environment.
• Ensure rapid response to equipment failures and operational issues to minimize downtime and production impact.
• Lead preventive predictive and corrective maintenance activities with a strong focus on schedule adherence and backlog control.
• Partner closely with Manufacturing to prioritize work based on production needs and operational risk.
• Drive reliability improvements through root cause analysis effective troubleshooting and disciplined follow-up actions.
• Monitor and manage key operational KPIs including equipment uptime schedule compliance backlog MTTR and emergency work.

2. Union & Workforce Management

• Guide and engage a skilled unionized maintenance workforce focusing on professional development teamwork and effective communication to uphold operational efficiency and job satisfaction.
• Manage labor relations in alignment with collective bargaining agreements (CBAs) company policies and applicable labor laws.
• Partner with HR and Labor Relations on grievance resolution disciplinary actions workforce planning and contract negotiations.
• Foster a culture of safety accountability teamwork and continuous improvement.

3. Planning Scheduling & Budget Management

• Ensure effective maintenance planning and scheduling to support manufacturing demand and maximize workforce productivity.
• Own CMMS execution including work order quality timely closeout and accurate documentation.
• Control maintenance operating costs by managing overtime contractors spare parts usage and service agreements.
• Develop and manage the maintenance operating budget including labor contracts spare parts and capital repairs.
• Support to maintain critical spare parts availability to support rapid equipment recovery.
• Optimize spare parts strategy and vendor management to balance cost risk and reliability
• .Support capital projects by ensuring operational readiness maintainability and smooth handover to maintenance.

4. GMP Compliance & Quality

• Ensure maintenance activities comply with FDA EMA and other regulatory requirements (cGMP GAMP EHS).
• Own and support maintenance-related deviations investigations CAPAs and change controls.
• Ensure proper documentation practices data integrity and audit readiness at all times.
• Support regulatory inspections and internal audits as a subject matter expert.

5. Safety & Environmental Stewardship

• Champion EHS programs ensuring safe work practices and compliance with OSHA and site safety standards.
• Lead safety investigations and corrective actions related to maintenance activities.
• Promote a proactive safety culture within the maintenance organization.

6. Cross-Functional Collaboration

• Act as a primary maintenance point of contact for Manufacturing Operations and Shift Leaders
• Participate in daily production meetings tier boards and deviation reviews to align maintenance priorities with operational needs.
• Provide on-the-floor leadership during major equipment issues shutdowns and turnarounds.
• Collaborate with Engineering Utilities Quality and EHS to resolve operational issues quickly and compliantly.
• Provide technical leadership and decision-making support during complex operational and reliability challenges.

7. Perform other duties as assigned by the supervisor members of the Global Leadership Team or other authorized leaders in support of evolving business needs and cross-functional collaboration.

Education

• Bachelors degree in Engineering (Mechanical Electrical Chemical or related discipline) or equivalent technical experience.

Experience

• 7 years of maintenance and engineering experience within biopharmaceutical pharmaceutical or regulated manufacturing environments.
• 5 years of people leadership experience including direct management of supervisors and unionized technicians.
• Demonstrated experience working within a union environment and managing CBAs.
• Strong background supporting GMP manufacturing operations (aseptic fill/finish bulk fractionation or utilities preferred).
• Experience with reliability engineering maintenance strategies and CMMS systems
• Knowledge of Six Sigma/Lean principles is a plus.
• Deep knowledge of manufacturing equipment clean utilities facilities systems and automation interfaces.
• Experience with CMMS platforms (e.g. Maximo SAP TrackWise Digital).
• Strong understanding of reliability engineering principles and asset management best practices.
• Strong shop-floor leadership presence with the ability to make timely operational decisions.
• Proven ability to lead union teams through daily execution performance management and accountability.

Competencies

• Strong analytical and problem-solving skills.
• Excellent communication abilities.
• Technical Expertise in Asset Management
• Data-Driven Decision Making
• Change Leadership & Transformation
• Cross-Cultural Collaboration
• Commitment to CSL values ethical behavior inclusive teamwork and modeling a positive respectful culture.

The expected base salary range for this position at hiring is $136000- $171000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for a successful candidate is determined by qualifications skill level experience competencies and other relevant addition to base salary total compensation for this role may also include incentive compensation and equity.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients needs by using the latest technologies we discover develop and deliver innovative therapies for people living with conditions in the immunology hematology cardiovascular and metabolic respiratory and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation recombinant protein technology and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the worlds largest plasma collection networks CSL Plasma. Our parent company CSL headquartered in Melbourne Australia employs 32000 people and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL CSL Behring CSL Seqirus and CSL Vifor visit and CSL Plasma at Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being CSL.

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