Sr. Associate, Privacy and Compliance

Position Title: Privacy Analyst

Location: Dallas TX (Primary); Ashburn VA

Your role

Were seeking a detail-oriented Privacy Analyst to ensure Digital Realtys privacy operations run smoothly meet defined SLAs and deliver highquality defensible outcomes across our global this role youll own the daytoday operational oversight of privacy workflows managed through ServiceNow and related tools acting as the backbone of our privacy execution model.

Youll partner closely with Legal Security IT and business stakeholders to maintain workflow integrity reporting accuracy and continuous improvement across privacy intake data subject requests DPIAs incident workflows and records of processing.

What youll do

• Oversee endtoend processing of privacy tickets in ServiceNow (DSRs/DSARs DPIAs/PIAs vendor assessments incidents ROPA updates) to meet or exceed SLAs.
• Act as queue manager by triaging assigning escalating and qualitychecking cases prior to closure.
• Build maintain and enhance ServiceNow dashboards and reports for executive manager and analyst visibility.
• Monitor SLA performance queue health and aging metrics; lead daily/weekly backlog and corrective action reviews.
• Produce monthly operational reporting including trend analysis rootcause findings and improvement plans.
• Partner with ServiceNow administrators on workflow enhancements automations forms fields and notifications.
• Maintain data taxonomy picklists and documentation standards to support accurate reporting and audit readiness.
• Support compliance workflows aligned with GDPR UK GDPR and CCPA/CPRA timelines and documentation requirements.
• Assist with incident intake evidence collection and coordination with Legal and Security teams.
• Enable stakeholders through training knowledge base content templates and consistent operational guidance.

What youll need

• 35 years of experience in privacy operations GRC or ServiceNowbased case management environments.
• Handson experience with ServiceNow (Privacy IRM/GRC Case or CSM modules) including queues SLAs and reporting.
• Strong analytical skills with the ability to define metrics analyze trends and create executiveready dashboards.
• Working knowledge of GDPR/UK GDPR (especially DSAR requirements) and CCPA/CPRA operational obligations.
• High attention to detail with strong process discipline and documentation rigor.
• Proven ability to collaborate crossfunctionally and communicate clearly with technical and nontechnical stakeholders.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.

To learn more about Digital Realty please visit or follow us on LinkedIn and Twitter.

A bit about our team

Legal

Our Legal team works in a highly complex global business sector with a diverse range of local regional and international organizations. From ensuring compliance in different jurisdictions to supporting business teams with customer and supplier contracts were involved in a variety of projects. Working in a dynamic commercial environment we collaborate with colleagues across different departments and always have a new challenge waiting for us.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today take charge of your career and grow your talents with us.

Health and Safety

Safety isnt just a priority here at Digital; its critical to everything we do. Safeguarding lives protecting assets and securing data arent just ideals theyre essential pillars of our commitment to excellence for our people our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package excellent benefits and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the companys overall goals and values.

Our published pay ranges

Our published pay ranges reflect the minimum and maximum target for new hire pay for the fulltime position determined by role level and geographical location. Individual pay is based on additional factors including but not limited to jobrelated skills experience and relevant education and/or training. Moreover an employees total compensation package varies by role and may include salary cash bonus or commissions and equity awards not quantified below.

Compensation range: $120000 $140000 annually. This compensation range represents the Companys good faith belief as to what it will pay as a base salary for this position at the time of this posting.

Benefits: For this role benefits include medical dental vision life and AD&D insurance 401k match disability benefits wellness and education benefits employee stock purchase plan paid time off holidays and more.