Lead, CDP & Audience Operations

Chamberlain Group

Job Location:

Oak Brook, IL - USA

Monthly Salary: $ 102600 - 165375

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster and Chamberlain are found in 51 million homes and 14 million people rely on the myQ app daily.

Job Summary

Help shape how customer data powers marketing at scale. Chamberlain Group is looking for a hands-on leader to own and evolve our Customer Data Platform (CDP) operationsfrom data ingestion and audience logic to activation across marketing and lifecycle this role youll partner across Marketing IT and analytics to turn customer data into scalable audience strategies personalized activation and measurable business impact. Youll serve as the primary power user of the CDP define requirements for new use cases and help ensure our data and activation workflows are reliable efficient and built to support growth.

Essential Duties and Responsibilities

Serve as the primary business owner and power user for Chamberlain Groups Customer Data Platform (CDP).
Manage end-to-end data workflows including ingestion integration event requirements attributes segmentation and activation.
Translate business and marketing needs into CDP-ready requirements for events attributes and activation logic.
Partner with Marketing IT and analytics teams to prioritize enhancements resolve issues and scale CDP use cases.
Develop operationalize and optimize marketing audiences to support lifecycle engagement personalization and performance goals.
Drive governance and best practices across CDP processes ensuring audience quality consistency and activation reliability.
Monitor CDP performance metrics and identify opportunities to improve segmentation accuracy activation speed and data health.
Lead backlog prioritization sprint grooming and cross-functional planning to support marketing strategy and program execution.
Stay current on CDP martech and marketing data trends and recommend enhancements to strengthen capabilities.

Education/Certifications:

Bachelors Degree in Marketing Digital Technology Business or related field.

Minimum Qualifications

5 years of hands-on experience working with a Customer Data Platform (CDP).
1 years experience leading CDP-related projects enhancements or cross-functional initiatives.
8 years of experience in marketing technology customer data marketing operations or digital marketing.
Experience with Agile methodology in a product owner or business analyst capacity.
Experience working in a matrixed environment within a large or global organization.
Proven ability to turn business needs into data and activation requirements.
Strong skills in Microsoft Office (Word PowerPoint Excel Outlook).

Knowledge Skills and Abilities:

Ability to build trusted relationships across marketing IT analytics and external vendors.
Strong communication skills with the ability to articulate priorities rationale and requirements to technical and non-technical audiences.
Ability to manage multiple technical projects simultaneously in a fast-paced environment.
Executive presence and ability to present ideas and recommendations to senior leaders.
Strong problem-solving skills and comfort navigating ambiguity.

Preferred Qualifications

Working knowledge of SQL.
Experience with Tealium (Tag Manager or CDP).
Experience with Workfront or similar project management tools.
Experience supporting lifecycle marketing CRM personalization or audience-based activation.

The pay range for this position is $102600.00 - $165375.00; base pay offered may vary depending on a number of factors including but not limited to the position offered location education training and/or addition to base pay also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.

Job Summary

Essential Duties and Responsibilities

Serve as the primary business owner and power user for Chamberlain Groups Customer Data Platform (CDP).
Manage end-to-end data workflows including ingestion integration event requirements attributes segmentation and activation.
Translate business and marketing needs into CDP-ready requirements for events attributes and activation logic.
Partner with Marketing IT and analytics teams to prioritize enhancements resolve issues and scale CDP use cases.
Develop operationalize and optimize marketing audiences to support lifecycle engagement personalization and performance goals.
Drive governance and best practices across CDP processes ensuring audience quality consistency and activation reliability.
Monitor CDP performance metrics and identify opportunities to improve segmentation accuracy activation speed and data health.
Lead backlog prioritization sprint grooming and cross-functional planning to support marketing strategy and program execution.
Stay current on CDP martech and marketing data trends and recommend enhancements to strengthen capabilities.

Education/Certifications:

Bachelors Degree in Marketing Digital Technology Business or related field.

Minimum Qualifications

5 years of hands-on experience working with a Customer Data Platform (CDP).
1 years experience leading CDP-related projects enhancements or cross-functional initiatives.
8 years of experience in marketing technology customer data marketing operations or digital marketing.
Experience with Agile methodology in a product owner or business analyst capacity.
Experience working in a matrixed environment within a large or global organization.
Proven ability to turn business needs into data and activation requirements.
Strong skills in Microsoft Office (Word PowerPoint Excel Outlook).

Knowledge Skills and Abilities:

Ability to build trusted relationships across marketing IT analytics and external vendors.
Strong communication skills with the ability to articulate priorities rationale and requirements to technical and non-technical audiences.
Ability to manage multiple technical projects simultaneously in a fast-paced environment.
Executive presence and ability to present ideas and recommendations to senior leaders.
Strong problem-solving skills and comfort navigating ambiguity.

Preferred Qualifications

Working knowledge of SQL.
Experience with Tealium (Tag Manager or CDP).
Experience with Workfront or similar project management tools.
Experience supporting lifecycle marketing CRM personalization or audience-based activation.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.