Seamstress Hilton Hawaiian Village Waikiki Beach Resort

EOE/AA/Disabled/Veterans

Hilton Hawaiian Village Waikiki Beach Resort is looking for a dynamic Seamstress to join the team! Located on the widest stretch of beach in Waikiki. This is a perfect opportunity for someone that has the drive and passion for providing safety and memorable experiences for guests!

Our oceanfront hotel has 5 hotel towers and over 150000 square feet of indoor and gorgeous outdoor event spaces. Join us and see why Hilton is ranked the best hospitality brand to work for!

Ideal candidates for this role will possess:
At least two (2) years of tailor/seamstress experience.
Quality customer service background.
Prior hotel seamstress experience would be beneficial.
Ability to create patterns.

Shift Pattern: Varied (Union role) AM Shifts. Open availability required including weekends and holidays; shifts will be dependent on business levels and seniority scheduling.

Pay Scale: $27.11 - $33.89

What will I be doing

The Seamstress is responsible for maintaining and repairing team member uniforms linens drapery upholstery and guest room amenities. This role ensures all items are in proper condition fit correctly and meet the high standards of quality and presentation consistent with Hiltons brand expectations. Specifically you will be responsible for performing the following tasks to the highest standards:

• Visually assesses repair needs; accurately measure alter and mend employee uniforms room linens drapery upholstery guest room amenities and other household items using a sewing machine.
• Perform manual repairs as needed including sewing buttons and completing detailed handwork.
• Repair and inspect various linens including bulky items such as upholstery and drapes using an industrial sewing machine.
• Clean and maintain the sewing room equipment and tools to ensure proper working conditions and adequate inventory levels.
• Draft and fabricate patterns for uniforms and specialty items as required.

In addition this position may be required to perform a combination of the following supportive functions:

• Assures proper issuance and distribution of employee uniforms in the absence of Uniform Room Attendant or during heavy traffic periods.
• Reports all suspicious people or activates hazardous conditions etc. to the Safety/Security Department.
• Responds in a timely manner in basic English language to guest requests for items such as an iron safety instructions assistance direction and/or other information as requested.
• Other duties as assigned such as assisting Uniform Room Attendant when requested.

What are we looking for
SPECIFIC JOB KNOWLEDGE SKILL AND ABILITY

• The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation.
• Ability to perform operations on a sewing machine patching machine surge machine over lock machine steamer and household irons.
• Ability to work independently with minimal supervision.
• Visual ability and manual dexterity to perform detailed repair work.
• Ability to read write speak and understand the English language sufficient to communicate pleasantly and effectively with employees staff and guests via the telephone and/or in person.
• Ability to grasp lift and/or carry a maximum of 50 lbs.
• Ability to reach bend stoop walk to retrieve and re-file various supplies uniforms fabric etc. at levels up to 6 feet high and stand for extended periods of time.
• Ability to push and/or pull equipment linen supplies drapery upholstery uniforms and household items weighing up to 500 lbs.
• Ability to effectively deal with employee concerns in a friendly and positive manner. This involves listening to the nature of the concern demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to sit for long periods of time.

QUALIFICATION STANDARDS

EXPERIENCE

• Previous experience using sewing machine proficiently and the ability to create patterns.

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!