Director, Employee Accommodation Services

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profile Job Location:

Gainesville, FL - USA

profile Monthly Salary: $ 122000 - 135000
Posted on: 6 days ago
Vacancies: 1 Vacancy

Job Summary

Classification Title:

Director Compliance

Classification Minimum Requirements:

Masters degree in an appropriate area and at least six years of experience in appropriate area; or an equivalent combination of education and experience.

Job Description:

Program Leadership & Operations Management
Direct and manage daily operations of Employee Accommodation Services using a case management model
Oversee intake triage and resolution of accommodation requests across all campuses
Establish workflows performance metrics and service standards to ensure timely case processing
Monitor caseload distribution and adjust resources to meet demand

Staff Supervision & Team Development
Supervise ADA Case Managers and administrative staff
Provide coaching training and performance management
Support onboarding and professional development of team members
Foster a collaborative service-oriented team environment

Complex Case Oversight & Decision Support
Review and provide guidance on complex or high-risk accommodation cases
Support interactive process discussions with employees supervisors and HR
Ensure consistency and compliance in accommodation determinations
Assist in resolving escalated or sensitive employee situations

Compliance Auditing & Risk Management
Ensure compliance with ADA and related regulations
Conduct internal monitoring audits and case reviews
Identify risks and implement corrective actions
Support investigations documentation reviews and regulatory assessments

Strategy Policy Development & Leadership Advising
Advise senior leadership on accommodation trends risks and compliance strategies
Develop and update policies procedures and guidance materials
Support long-term planning staffing models and program growth

Training Outreach & Stakeholder Engagement
Develop and deliver training for supervisors HR and employees
Serve as liaison to campus partners and external stakeholders
Participate in or lead committees and workgroups

Expected Salary:

$122000-$135000

Required Qualifications:

Masters degree in an appropriate area and at least six years of experience in appropriate area; or an equivalent combination of education and experience.

Certified Compliance and Ethics Professional (CCEP) or the ability to obtain within one year of employment.

Preferred:

Doctorate or masters degree in a related field
Certified Compliance and Ethics Professional (CCEP) or the ability to obtain within one year of employment
Demonstrated experience leading or managing an ADA or employee accommodations program in a complex organization
Strong knowledge of federal and state laws related to employee accommodations (e.g. ADA ADAAA FMLA) and the interactive process
Experience overseeing high-volume case management-based service delivery models
Proven ability to supervise mentor and develop professional staff in a compliance or HR-related environment
Strong interpersonal and relationship-building skills with the ability to work effectively across all organizational levels
Demonstrated ability to advise senior leadership on complex sensitive or high-risk compliance matters
Excellent verbal and written communication skills including the ability to convey complex regulatory concepts clearly
Experience developing and delivering training or presentations for diverse adult audiences
Strong analytical skills with the ability to research interpret and apply complex laws and regulations
Demonstrated attention to detail including producing polished publication-ready written materials
Proficiency with Microsoft Office (Excel Word PowerPoint) and virtual collaboration platforms (e.g. Zoom Teams)
Experience with Maxient SmartSheets or other similar information management systems
Demonstrated strong writing and proofreading skills producing final work products that are polished and ready for publication.

Special Instructions to Applicants:

In order to be considered you must upload your cover letter resume and three professional references. Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No


Required Experience:

Director

Classification Title:Director ComplianceClassification Minimum Requirements:Masters degree in an appropriate area and at least six years of experience in appropriate area; or an equivalent combination of education and experience.Job Description:Program Leadership & Operations Management Direct and ...
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A top five public land-grant research university, the University of Florida creates a collaborative environment and accelerates future solutions.

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