Community Marketing Lead

About Anthropic

Anthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together to build beneficial AI systems.

About the role

Anthropic is seeking a Community Marketing Lead to build and run a new storytelling function inside the community this role you will find the most compelling things people are building with Claude tell those stories in whatever format fits them best and build community around the builders. You will partner closely with Product Marketing Comms Policy and the broader community team to make this work useful across the company.

This role is how Anthropic shows whats possible with Claude. Not through product claims but through proof. Teachers building grading systems nurses building intake workflows lawyers building contract review pipelines. This is happening every day in our community and most of it goes unseen. You will build the function that leads activations and hackathons to surface it produces it at a high level of craft and turns it into a repeatable system. The ideal candidate combines community program management and strong creative direction with real production ability and an instinct for where the good stories are.

Were looking for someone who can do the strategy execution and the production. Youll build the programmatic pipeline that sources customer stories produce them yourself and put them to work across internal and external channels. This is a hands-on role on a small team.

Responsibilities

• Build and run a user-facing community storytelling function from scratch including sourcing strategies editorial standards content strategy production systems and measurement
• Define the creative direction and visual standard for Built with Claude as an owned content channel
• Build and operationalize our virtual hackathon program as a key way to surface user projects
• Source builders and their projects from across the communitys programs interview them and produce spotlights and case studies end to end
• Build and maintain a use case library that functions as a real project repository with working demos and linked repos not a marketing page
• Develop content strategies that drive user acquisition through proof of product value and expose existing users to new workflows
• Partner with Product Marketing on launch narratives grounded in real community use cases
• Support Comms and Policy with a validated library of proof points they can draw from on demand
• Own the metrics framework that connects community storytelling to user-level outcomes
• Build repeatable systems so a single community post can become a user story a campaign asset and a policy proof point

You may be a good fit if you

• Have 7 years in creative direction editorial content strategy or community marketing with a track record of building programs from scratch
• Have built content programs or editorial channels from the ground up not just run existing ones
• Have experience producing or scaling hackathon competition or user showcase programs
• Hold yourself to publication-quality standards and treat narrative visual identity and editorial craft as strategic work
• Are a strong writer and producer who wants to stay hands-on not just set direction
• Are self-directed and comfortable operating without a playbook
• Understand how to earn trust in communities and believe the best marketing amplifies real people
• Are comfortable with data and can connect editorial work to measurable outcomes
• Can move between strategic creative direction and fast-turnaround production
• Work well across functions and can make community insights useful to teams with very different mandates
• Thrive in fast-moving environments where youre building the function as you run it
• Are genuinely curious about what people build with AI tools

Logistics

Minimum education: Bachelors degree or an equivalent combination of education training and/or experience

Required field of study:A field relevant to the role as demonstrated through coursework training or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently we expect all staff to be in one of our offices at least 25% of the time. However some roles may require more time in our offices.

Visa sponsorship:We do sponsor visas! However we arent able to successfully sponsor visas for every role and every candidate. But if we make you an offer we will make every reasonable effort to get you a visa and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy so we urge you not to exclude yourself prematurely and to submit an application if youre interested in this work. We think AI systems like the ones were building have enormous social and ethical implications. We think this makes representation even more important and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams remember that Anthropic recruiters only contact you some cases we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money fees or banking information before your first day. If youre ever unsure about a communication dont click any linksvisit for confirmed position openings.

How were different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact advancing our long-term goals of steerable trustworthy AI rather than work on smaller and more specific puzzles. We view AI research as an empirical science which has as much in common with physics and biology as with traditional efforts in computer science. Were an extremely collaborative group and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic including: GPT-3 Circuit-Based Interpretability Multimodal Neurons Scaling Laws AI & Compute Concrete Problems in AI Safety and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits optional equity donation matching generous vacation and parental leave flexible working hours and a lovely office space in which to collaborate with colleagues. Guidance on Candidates AI Usage:Learn aboutour policyfor using AI in our application process