Director, Platform Engineering Management

Are you ready to help modernize a software engineering organization that builds products connecting millions of users around the world Are you seeking an opportunity to join a globally diverse organization where unique contributions are recognized and celebrated and where everyone is empowered to thrive

Join Western Union as a Director Platform Engineering.

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union does not sponsor work visas for this role.

Role Responsibilities

Western Union is seeking a Director of Platform Engineering to lead architecture requirements facilitation and endtoend engineering delivery for ourCore Money Transform platform. This role will lead a U.S.-based engineering team that operates as part of a global organization of engineers and architects supporting our core platforms.

You will be responsible for coordinating and planning closely with global partners to ensure alignment productivity and timely delivery of business outcomes.

Key Responsibilities

Strategic Leadership & Collaboration

• Drive cross-functional collaborationby partnering closely with Product Management Data Engineering and Operations teams to coshape platform strategy and technical solutions.
• Influence the technology roadmapby aligning platform engineering strategy with business objectives and product priorities.
• Translate strategy into executionby converting long-term platform vision into quarterly OKRs and actionable delivery plans balancing speed quality and technical debt.

Platform Architecture & Delivery

• Architect scalable high-performance systemsby guiding the design and development of low-latency high-throughput pricing and transaction platforms that enable real-time decision-making at scale.
• Deliver technical and business outcomesby making sound architectural and product tradeoff decisions that improve pricing accuracy latency profitability operational efficiency and customer satisfaction.
• Champion quality performance and reliabilityacross the platform ensuring strong observability automation and operational excellence.

Operational Excellence

• Establish robust support and execution modelsto effectively manage ad-hoc and operational requests without disrupting planned delivery.
• Advocate for developer experiencethrough platform abstractions tooling and standards that enhance engineering productivity and consistency.
• Promote continuous improvementthrough modern engineering practices CI/CD and cloud-native design principles.

People & Culture

• Build and lead high-performing teamsacross regions by attracting developing and mentoring engineering talent.
• Foster an engineering excellence culturegrounded in strong coding standards architectural discipline accountability and collaboration.
• Develop future leadersby strengthening technical leadership depth and scalability across the organization.

Role Requirement

• Demonstrated experience leading large-scale engineering organizations and platform teams.
• BS in Computer Science or a related field with12 yearsof professional experience or MS with10 years including6 years in an engineering leadership role.
• Proven ability to understand business objectives and translate them into technology strategies that drive measurable outcomes.
• Strong experience working with cross-functional partners including Product Management and Operations.
• Excellent decision-making communication and collaboration skills.
• Deep understanding of computer science fundamentals including data structures algorithms object-oriented programming and design.
• Strong experience in architectural design with the ability to clearly communicate and evangelize architectural concepts across diverse audiences.
• Hands-on experience building and scalingmicroservices-based platforms.
• Proficiency in modern programming languages such asJava or C with strong knowledge of design patterns.
• Hands-on experience withJava/J2EESpring Boot web technologies APIs and web services.
• Experience withAgile developmentTDD andCI/CD pipelines.
• Experience designing and deliveringcloud-based architectures(AWS Azure Google Cloud or hybrid environments).

Preferred Qualifications

• Experience in theFinancial Servicesindustry.
• AWS certification(s) preferred(e.g. AWS Certified Solutions Architect Developer or equivalent).
• Hands-on experience building and operatingcloud-native platformsin AWS Azure or hybrid environments.
• Experience withcontainerized microservices Kubernetes and modern API platforms.
• Familiarity withinfrastructure as code automated deployment pipelines and platform observability.
• Experience driving platform reliability scalability and operational excellence at scale.

Work Shift

HYBRID - Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few. Please see the benefits below specific to your country. If applicable additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States specific benefits include:

• Paid Time Off
• Medical Dental and Life Insurance
• Tuition Assistance Program
• Student Loan Repayment (below manager level only)
• Parental Leave
• One day volunteer time off
• $0 Money Transfer Fee Discount Code Quarterly
• Recognition Program Game Changers
• Employee Discount Program
• Global Adoption Assistance
• Global Scholarship Awards Program
• 401K plan

For residents of Colorado California Connecticut Delaware Minnesota and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary

The on-target earnings range is $190000-$215000 per year which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates qualifications skills and competencies.

Other Details

As part of the application process all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions you may reach out to

We are passionate about honoring our employees identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

#LI-KS1 #LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.