Specialized Consumer Client Solutions Customer Segment Consultant I

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Job Description:
Accountable for design analysis execution and/or ongoing sustainment support for a program initiative within the enterprise strategy and performance goals for one of the Customer Segments (i.e. Retail Preferred & Small Business). Provides support to senior team leader and partners with product(s) and channel(s) teams to drive execution and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals. Accountable for initiative support coordination robust analysis and communications.

The CSC I will support the Specialized Consumer Client Solutions organization to drive responsible growth through collaborative business partnerships. Primary responsibilities of the role include but not limited to an in depth analysis executive level report creation process design and partner integration. This understanding will be used to ensure alignment between priorities strategic goals and capacity in order to support the broader organization and initiatives.

Required Qualifications

• Demonstrated strong interpersonal skills with high emotional intelligence

• Advanced proficiency in PowerPoint and SharePoint

• Advanced proficiency in Excel

• Selfmotivated and able to work independently with minimal supervision

• Strong organizational skills with the ability to manage multiple priorities meet deadlines and adapt to changing demands

• Excellent verbal and written communication including presentation skills

• Ability to lead and drive outcomes through influence rather than authority

Preferred Qualifications

• Bachelors degree or equivalent combination of education and relevant work experience

• Proven leadership capabilities including effective communication and delegation

• Advanced expertise across the Microsoft Office suite with particular strength in PowerPoint and Excel

Skills:

• Presentation Skills

• Prioritization

• Analytical Thinking

• Attention to Detail

• Business Acumen

• Strategic Thinking

• Executive Presence

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week:

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