Supervisor, Implementations

They are responsible for the coordination and delivery of training courses that are required by DSV and the client. The programs would include but are not limited to quality control work measurement manufacturing methods safety and work instructions. He/she will be responsible to assist in oversight & maintenance of the site regarding site procedures & work instructions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop self and always maintain knowledge in relevant fields.
• Monitor measure and report in-staff training and development plans and achievements within agreed formats and time.
• Facilitate shift training on safety operations quality standard updates and procedure updates.
• Facilitate safety training and Associate awareness of regulatory requirements including general awareness and function specific hazardous material handling.
• Implement OJT training programs as required to improve site performance.
• Conduct and supervise training and development programs for employees.
• Plan and deliver OJT training courses and programs necessary to meet training need while keeping in consultation with department heads.
• Ensure all training information is entered into the data base.
• Ensure site safety & training programs meet all regulatory DSV and client requirements.
• Ensure site programs are audit ready to meet ISO (client) & 5-Star (DSV) requirements.
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.
• Plan develop and implement strategy for staff training and development establish and maintain appropriate systems for measuring necessary aspects of staff training and development.
• Responsible for equipment operator training certifications documentation and record keeping.
• Issue all certification cards and Safety card to all associates with new hire and renewals.
• Answer (or find the answer) to any questions associates may have.
• Work closely with Management team and the operations department to help ensure that the business/operational needs are being met. Conduct and/or assist with operational investigations and recommend preventive actions.
• Evaluate all Associates skill levels to identify outages and retrain all Associates on any updates.
• Ensure all information is communicated with your manager.
• Special requirements (OT vision strength etc.). Needs to be flexible with scheduling could be required to change days and hours of work for training purposes.
• Establishes effective lines of communication and feedback with Operational Leadership to ensure prompt attention and resolution of conditions that adversely affect safety & training.
• Maintain accident statistics analyze trends and propose and take remedial action where necessary.
• Ensure the implementation of the Emergency management System (EMS) procedures and monitor its effectiveness by undertaking fire evacuation and serve weather drills at the facility at least once a year.
• Ensure safety programs are in place and conduct new hire training for safety and quality.
• Ensure all employees are trained and can identify potential hazards in the workplace.
• Work to become certified on all relevant site equipment to enhance training through insight experience and knowledge.

OTHER DUTIES (Site Specific)

• Performs other duties as assigned.
• Work overtime as dictated by business whether mandatory or voluntary.

SUPERVISORY RESPONSIBILITIES

• None

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• Must have a high school diploma or general education degree (GED).
• 2 years experience in training and/or warehousing
• Knowledge of inventory management procedures and warehouse terminology and practices required.

Certificates Licenses Registrations or Professional Designations

• Satisfactory completion of a forklift training program

Other

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

SKILLS KNOWLEDGE AND ABILITIES

Computer Skills

• Proficient computer knowledge and internet capabilities
• Must be proficient in Microsoft Office (Excel Word and Power Point)
• RF Scanners
• WMS functions

Language Skills

• English (reading writing verbal)
• Excellent oral and written communication skills

Mathematical Skills

• Intermediate

Other

• Positive and pleasant attitude and excellent people skills
• Excellent organizational skills
• Strong confidentially skills
• Able to work un-supervised
• Special requirements (OT vision strength etc.) Need to be flexible with scheduling could be required to change days and hours of work for training purposes

PREFERRED QUALIFICATIONS

• Forklift certification: Ability to drive a sit-down electric forklift.
• Undergraduate degree in business or related field
• Experience in developing training programs
• 5 years experience in training and/or warehousing

CORE COMPETENCIES

PHYSICAL DEMANDS

While performing the duties of this job the employee rarely is exposed to fumes or airborne particles toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement