Senior Social Project Manager

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Senior Social Project Manager

Location:Toronto Canada

About the role:

In this role the Senior Social Project Manager is responsible for leading and managing an internal team (content creators community managers creative strategy analytics) across seven brands in partnership with the account management be the essential connective tissue between our clients and internal teams ensuring both exceptional service and outstanding work that drives business results. Working at the intersection of client needs strategic objectives and creative execution youll translate business challenges into inspiring briefs that unlock our teams best thinking.

Youll be the production backbone of the clients social content operation orchestrating fast-turnaround campaigns always-on content and creator-led projects across TikTok Instagram YouTube Shorts and emerging platforms. Youll keep complex multi-stream social projects moving smoothly from brief to publish partnering closely with creatives content creators social media managers and the clients brand teams. Your ability to bring order to speed and rigor to agility will ensure the studio consistently delivers high-quality social work on time and on budget.

Werelooking for someone who thrives in quick-turnaround environments who understands social content production inside and out and who can coordinate across creative teams external creators and client stakeholders without dropping a beat. Success means social work that ships on time on brief and on budget with the studio running efficiently the team supported and the client confident in the process.

What you will be doing:

• Serveas the primary point of contact for project discussions and deliveryfor cross-functional stakeholders (brand managers internal teams senior leadership). Responsible for overseeing the end-to-end production workflow frominitialbrand brief to internal development and asset reviews approvals and distribution
• Create project plans and timelines that ensure seamless execution across multiple workstreams
• Spearhead the briefing process translating clientobjectivesinto clear creative directionand transforming client feedback into actionable guidance for creative teams
• Establish and enforce internal processes and best practices to improve speed-to-publish and quality control
• Responsible for actively managing all project bookingsand out of pocket production expensesinside our proprietary project management platform
• Manage resource allocation and work intake; balance competing priorities across seven brands and escalate resourcing needs
• Stay ahead of client business challenges to proactively suggest solutions driving continuous improvement in how we serve the client
• Maintainclear status reporting and documentation for all active initiatives
• Ensure all contentcomplies withbrand guidelines legal/regulatory standards and platform policies.

What you need to be great in this role:

• 68 years of project/program management experience with at least 34 years managing social media or content production multi-brand or multi-product social programs (TikTok Instagram YouTube and emerging channels preferably in CPG food & beverage or retail) in a fast-paced environment
• Expertise in translating client feedback into constructive direction for creative teams providing a collaborative solutions-focused approach to keep people informed unblocked and focused
• Experience with creative review and approval workflows digital asset management and compliance processes
• The ability to balance client service excellence with agency priorities
• Experience in resource management and an eye for creative quality and attention to detail
• Proficiency with project management and social tools (Asana Monday Jira Trello Google Workspace; Sprout Social Hootsuite Later or similar). PMP Scrum Master or other project management certification is a plus.
• Strong budget management skills including scope management tracking and reporting across multiple concurrent projects
• Experience leading implementing and improving cross-functional processes calendars and creative workflows with company stakeholders.
• Excellent written and verbal communication skills; able to write clear briefs and present status updates to senior stakeholders.
• Strong organizational skills ability to multitask and manage multiple deadlines simultaneously. Must be able to prioritize under pressure and communicate clearly when timelines or scope shift.
• A solid understanding of social content formats production requirements and platform specifications. Specifically experience with social-first short-form video production and TikTok/Instagram Reels best practices.
• Collaborative mindset diplomacy and adaptability
• Agentic mindset: ability to collaborate break down complex production challenges identify the most efficient path and execute systematically
• Understanding of AI capabilities and limitations with a focus on responsible use and human oversight. Ability to evaluate where AI tools add genuine production value and where human craft and judgement are essential.
• At the time of thisposting the base salary for this position may range from$97750.00to$109250.00 CADIndividual compensation varies based onjob relatedfactors including location business needs level of responsibility experience and qualifications. The range listed is just onecomponentof OLIVERs total compensation package.

Req ID:16635

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Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.