Senior Director, Operations

About CookUnity:

Food has lost its soul to modern convenience. And with it it has lost the power to nourish inspire and connect us. So in 2018 CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today CookUnity delivers 50 million meals a year from the industrys best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one youve found the right job posting.

The Role

As Senior Director Operations you will own and scale one of CookUnitys most critical markets responsible for building a best-in-class operation that sets the standard for the company.

This role goes beyond managing operations you will design optimize and evolve a multi-facility system that delivers exceptional quality speed and reliability at scale.

Youll operate at both a strategic and executional level: shaping the long-term operating model while staying close enough to the floor to identify issues remove bottlenecks and drive results in real time.

What Youll Own

• End-to-end ownership of LA market performance including P&L operational KPIs and customer experience
• A complex multi-site operation spanning production fulfillment logistics warehouse and facilities
• Building and developing a high-performing leadership team that can scale with the business
• Designing and implementing systems processes and tools that enable efficiency consistency and growth
• Driving a culture of ownership accountability and continuous improvement across the market
• Ensuring the operation is not just running well today but built to scale for tomorrow
  

Key Responsibilities

• Lead and develop a large multi-functional operations organization creating a culture of accountability ownership and continuous improvement
• Own and drive P&L performance identifying opportunities to improve margins reduce waste and optimize labor and cost structures
• Design and implement scalable systems and processes to support growth across multiple facilities
• Use data dashboards and real-time metrics to manage performance across throughput quality labor efficiency and on-time delivery
• Identify bottlenecks and drive end-to-end process improvements across production and fulfillment workflows
• Partner cross-functionally with Product Engineering Finance and Supply Chain to execute strategic initiatives
• Leverage automation technology and AI-driven tools to improve forecasting planning and operational decision-making
• Ensure best-in-class food safety compliance and quality standards across all facilities
• Act as the senior operational leader for the market setting the tone pace and standards for execution

Qualifications

• 10 years of experience leading large-scale operations in food manufacturing fulfillment logistics or similarly complex production environments with proven ownership of P&L and multi-site performance
• Strong track record of building and developing high-performing teams including frontline and senior leaders within fast-paced high-growth environments
• Deep understanding of operational KPIs (throughput labor efficiency quality cost) with the ability to use data technology and AI-driven tools to drive decisions and continuous improvement
• Highly analytical and execution-oriented with the ability to balance strategic thinking and hands-on problem solving in dynamic ambiguous environments
• Strong leadership presence and communication skills with a high degree of ownership accountability and a focus on building scalable efficient systems
• Experience driving operational excellence through process standardization automation and a continuous improvement mindset; Spanish proficiency is a plus

Learn More About CookUnity

We believe great leadership starts with alignment on vision values and ways of working. To give you deeper insight into who we are and what were looking for we invite you to explore CookUnitys Leadership Principles the values and behaviors that guide how we operate collaborate and scale.

Benefits

Health Insurance coverage

PTO Sick Days & 401k Plan

We grow you grow: Stock Options Plan granted on Day 1

Eligible for a bi-annual performance bonus

5-year Sabbatical: After 5 years with CookUnity you get a 4-week paid sabbatical

Paid Family Leave

Compassionate Leave: 35 days each time the need arises

Monthly CookUnity credits to enjoy our meals

Wellness perks: nutritional coach access and fitness subsidies

Personalized Spanish coach

Opportunity to join a company thats redefining how we eat and how chefs work

If youre interested in this role please submit your application and if we think you might be a fit well get in touch with you.Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race color religion sex age sexual orientation gender identity national origin citizenship status protected veteran status genetic information or physical or mental disability.

A quick note for all candidates
Weve recently seen an increase in recruitment scams across the industry and we want to make sure you (and your data)stay safe while applying to CookUnity.We also want you to know that we take this seriously sometimes as part of our process we may ask for a briefproof of humanity to confirm that were connecting with a real person not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:

• Apply only through our official channels. All open roles are listed on our official careers page:
• Our recruiters are real people and easy to verify. You can always find them on LinkedIn with verified profiles. If youre unsure feel free to reach out to us on our officialLinkedIn Company Page.
• We only communicate through official CookUnity channels. That means emails ending in@and interviews held through official company platforms (Google Meet or Zoom) never WhatsApp Telegram or SMS.
• Well never ask for payment or personal financial details. If anyone does please dont share any information and let us know right away.

If something ever feels off or youre unsure about a message wed much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity and we care about keeping your experience (and safety) as genuine as possible.