Cafe & Events Associate (525)

Position: Café & Events Associate (Part-Time Day and Special Events & Programs)

Reports To:Manager of Visitor Experience
Team:Visitor Experience
Status/Employment:Part-time/Nonexempt
Schedule:Wednesday through Monday 9:30 a.m. to 4:00 p.m. and Evenings and Special Events as needed
Wage:Starting at $14.50 $17.50 per hour plus tips based upon certifications and experience. Shift differential for evenings and special events.
Benefits: Free parking Shop and Café discounts; free Employee Assistance Program 401K opportunities Aflac Insurance Offered Other Benefits such as paid Discretionary Time Off (DTO) based upon the number of hours worked.

The Taft Museum of Art has immediate openings for part-time Café and Events Associates in the Museums Lindner Café and on the Visitor Experience Special Events a part of one of the smallest art museums in the USA and a unique work environment where food is art too! With a growing art museum audience and membership we need experienced Café and Event Associates to join our team on evenings and weekends. Selected candidates will enjoy flexible hours great pay a beautiful atmosphere and a great work environment!

How to Apply

Please submit a cover letter résumé and three professional references through our online application portal: team will review your materials and follow up regarding next steps. If you have questions please contact Human Resources at.No phone calls please.

POSITION SUMMARY:

Reporting to the Manager of Visitor Experiencethe Café and Events Associates are crucial to creating an exceptional world-class visitor experience for everyone when they visit the Taft Museum of are a critical part of our operation. Qualified candidates share a passion for people service food and the arts and work to deliver visitor experiences that are second to none.

CORE RESPONSIBILITES:

• Creates an exceptional first impression with Museum visitors! Cheerful and welcoming.
• Greets everyone actively engaging all visitors with smiles eye contact from arrival to the property through departure.
• Maintains cleanliness and safety standards.
• Sets up café and all service areas as instructed by the Supervisor or Events Coordinator in anticipation of projected capacity for the event. This includes linen service ware and glassware bar set-up and stocking as needed.
• Ensures tables are clear appropriately set up and presentable for guests to be seated before being seated.
• Serves tables efficiently and with excellence including taking orders ensuring the accuracy of orders by repeating back to guests preparing serving food refillingdrinks andclearing tables.
• Inputs orders into the POS system and ensures an accurate record of food sales when applicable.
• Effectively communicates pertinent Museum information to our guests.
• Maintains current and accurate information regarding the menu and bar offerings and can educate our visitors on every aspect.
• Handles and resolves any concerns and questions from visitors and knows when to enroll managers or security personnel.
• Works closely with other associates the culinary team and management to ensure food quality and exceptional visitor experience.
• Engages visitors in conversation during their dining or event experience.
• Assists bus persons as necessary in bussing cleaning and setting tables.
• Upholds standards of service through different catering events offered.
• Performs other event duties asassigned.

MUSEUM CORE VALUES:

All employees of the museum must strive to:

• Embrace the museums core values of respect integrity excellence creativity and collaboration and demonstrate this understanding through words behaviors and interactions with our guests staff members volunteers and the public.
• Learn and teach every day. Share knowledge freely with colleagues and pursue opportunities to gain new skills to enhance our success as a team.
• Appreciate understand and value each staff members expertise background experience strengths and unique perspective. Share time energy and knowledge with others to ensure everyone has the highest potential to succeed.
• Achieve excellence in all tasks and goals.
• Demonstrate professionalism on and off the job and always represent the Taft Museum of Art positively and professionally. Speak truthfully and fulfill promises and obligations in all museum dealings.
• Be comfortable and communicate with people of diverse backgrounds.
• Adhere to all current museum policies procedures protocols and processes.
• Create a pleasant work environment by being a positive influence and respectful to every person.

The success of the Taft Museum of Art is driven by our core values of respect integrity excellence creativity and collaboration as exemplified by our team members.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Taft Museum of Art is an Equal Opportunity Employer and complies with the Civil Rights Act of 1964 the Age Discrimination in Employment Act of 1976 the Americans with Disabilities Act of 1990 and all other applicable employment laws. The Museum does not discriminate on the basis of race color gender religion creed sexual orientation national origin ancestry age disability marital status veteran status or any other protected status. This policy applies to all terms and conditions of employment including recruitment hiring training compensation promotion discipline and termination.

REQUIRED CAPABILITIES AND SKILLS

• Communication: Welcoming and able to have pleasant conversations with all guests.
• Computers: Can learn and operate the POS system for sales transactions.
• Organized: Extremely organized and able to handleserving multiple tables at once.
• Reliable: Always on time ready to work and make a difference.
• Calm: Ability to stay professional and handle high pressure and difficult situations.
• Highly motivated professional creative articulate goal-orientedandhas the ability to work independently and collaboratively.
• Professional in dress and demeanor.
• Capable of lifting and carrying food trays.
• Reliable transportation.
• Authorized to work in the US.

QUALIFICATIONS:

• A Café or Events Server with 1-3 years of experience.
• High School Diploma GED required orNational Career Readiness Certificate.
• Some light food prep/kitchen experience is preferred.
• Experience in bartending or drinks service is preferred.
• Experience and knowledge of room setup food safety standards and food presentation setup.
• Due to the alcohol service component of this role candidates must be 21 or older.