Senior Program Manager, International Enablement
Mountain View, CA - USA
Job Summary
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ABOUT KHAN ACADEMY
Khan Academy is a nonprofit with the mission to deliver a free world-class education to anyone anywhere. Our proven learning platform offers free high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide focusing on learners in historically under-resourced communities.
OUR COMMUNITY
Our students teachers and parents come from all walks of life and so do team includes people from academia traditional/non-traditional education big tech companies and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company value diversity equity inclusion and belonging as necessary to achieve our mission and impact the communities we know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.
THE ROLE
As we deepen and scale our international partnerships we are seeking a Senior Program Manager International Enablement to serve as a cross-functional execution leader and cross-functional partner to country teams.
This role sits within the International team and works closely with our International Product Manager and International Rostering/Ops Lead. The primary purpose of this role is to:
- Stabilize and unblock day-to-day partner execution
- Translate product evolution into country-level implementation implications ensuring partners are prepared for roadmap changes and transitions
- Triage and resolve the majority of partner questions and issues independently escalating only strategic compliance or high-risk matters
- Coordinate cross-functionally across Product Engineering Data Legal and Marketing to move partner-facing dependencies forward
This is a high-judgment high-autonomy individual contributor role designed to provide leverage to the broader International team by absorbing operational complexity strengthening partner execution and ensuring country teams are consistently supported.
IN THIS ROLE YOU WILL:
Own Day-to-Day Partner Execution & Triage
- Serve as the primary point of contact for operational and implementation questions from country teams
- Resolve 80% of partner issues and clarifications without escalation
- Run regular operational check-ins with priority country teams
- Identify risks early and escalate only strategic compliance or resourcing tradeoffs
Lead Product to Field Translation
- Develop deep fluency in Khan Academy products and translate product changes into clear actionable guidance for country teams
- Support grassroots and government-level launches with practical implementation counsel
- Maintain a feedback loop to Product on field implications and recurring friction points
Enable Strong Sustainable Partnerships
- Support onboarding and accelerator processes for new countries
- Provide guidance on adapting implementation models to local system constraints
- Support pilot design and early-stage implementation stabilization for new country teams
Drive Programmatic Excellence
- Support design and execution of global convenings learning communities and knowledge-sharing initiatives
- Contribute to professional learning tracks (e.g. KhanXchange) aligned to partner needs
- Ensure country teams are informed of roadmap changes and prepared for transitions
Coordinate Cross-Functionally
- Work closely with Product Engineering Data Legal and Marketing teams to unblock country needs
- Ensure dependencies are tracked and moved forward
- Maintain clarity on what is operational vs. strategic vs. product ownership
- Protect senior leadership capacity by filtering and synthesizing issues before escalation
WHAT YOU BRING
- 7 years of experience in international education partnerships consulting public sector delivery or cross-functional program leadership
- Strong understanding of how educational systems operate particularly in international contexts
- Demonstrated experience leading implementation in ambiguous environments driving execution across multiple teams without formal authority
- Exceptional project management and prioritization skills
- Ability to rapidly develop deep product fluency and translate product evolution into practical implementation guidance
- Strong judgment: able to independently resolve most issues while escalating only high-risk or strategic decisions
- Excellent written and verbal communication skills
- Comfort operating across time zones and cultures
- Entrepreneurial mindset and bias toward action
- Willingness to travel internationally as needed
- Experience working with government partners large-scale implementations or edtech products is strongly preferred.
- Motivated by the Khan Academy mission to provide a free world-class education for anyone anywhere.
- Proven cross-cultural competency skills demonstrating self-awareness awareness of other and the ability to adopt inclusive perspectives attitudes and behaviors to drive inclusion and belonging throughout the organization.
PERKS AND BENEFITS
We may be a non-profit but we reward our talented team extremely well! We offer:
- Competitive salaries
- Ample paid time off as needed Your well-being is a priority
- 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost
- Remote-first culture - that caters to your time zone with open flexibility as needed at times
- Generous parental leave
- An exceptional team that trusts you and gives you the freedom to do your best
- The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
- Opportunities to connect through affinity ally and social groups
- And we offer all those other typical benefits as well: 401(k) 4% matching & comprehensive insurance including medical dental vision and life
At Khan Academy we are committed to fair and equitable compensation practices the well-being of our employees and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries and extensive benefits and perks to support physical mental and financial well-being.
The compensation band for this role is $120800 - $135900 USD annually for candidates based in the United States and $163238 - $183643 CAD annually for candidates based in Canada.
The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidates relevant skills experience qualifications and job market data.
MORE ABOUT US
- Sals TED talk from 2011
- Sals TED talk from 2015
- Sals TED talk from 2023
- Our team: COMPANY VALUES
Live & breathe learners
We deeply understand and empathize with our users. We leverage user insights research and experience to build content products services and experiences that our users trust and love. Our success is defined by the success of our learners and educators.
Take a stand
As a company we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However we also listen learn and flex in the face of new data and commit to evolving this point of view as the industry and our users evolve.
Embrace diverse perspectives
We are a diverse community. We seek out and embrace a diversity of voices perspectives and life experiences leading to stronger more inclusive teams and better outcomes. As individuals we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen learn and collaborate to gain a shared understanding. When a decision is made we commit to moving forward as a united team.
Work responsibly and sustainably
We understand that achieving our audacious mission is a marathon so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit we are supported by the generosity of donors as well as strategic partners and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.
Bring out the joy
We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates partners and donors.
Cultivate learning mindset
We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings ourselves and our organization. We learn from our mistakes and arent afraid to fail. We dont let past failures or successes stop us from taking future bold action and achieving our goals.
Deliver wow
We insist on high standards and deliver delightful effective end-to-end experiences that our users can rely on. We choose to focus on fewer things each of which aligns to our ambitious vision so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.
We are committed to equal employment opportunity regardless of race color ancestry religion sex gender gender identity or expression national origin sexual orientation age citizenship marital status disability or Veteran status. We value diversity equity and inclusion and we encourage candidates from historically underrepresented groups to apply.
As part of this commitment Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact
Required Experience:
Manager
About Company
Khan Academy is a 501(c)3 non‐profit with a mission of providing a free world‐class education for anyone, anywhere. Our free online educational resources include practice problems, instructional lessons, and learning tools to support personalized education for users of all ages. It do ... View more