Enrollment Coordinator
Cleveland, TN - USA
Job Summary
Pansophic Learning is an education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success academically and in life regardless of geographic financial or demographic circumstance. These learning solutions include high quality content technology teaching and exceptional schools.
The Enrollment Coordinator is a full-time position supporting enrollment and registration processes for multiple educational institutions across various geographic regions and online learning. The position requires some travel for departmental training/meetings and occasional school events. Excellent presentation communication and organizational skills are Enrollment Coordinators primary responsibilities are recruiting and onboarding families and students interested in enrolling at educational institutions managed by Pansophic Learning. The Enrollment Coordinator will also assist with training and supporting the enrollment team.
The Enrollment Coordinator understands state governing standards and demonstrates an understanding of the needs of students and their families. The Enrollment Coordinator will at times act as liaison between students/parents faculty and administrators. The Enrollment Coordinator provides prospective families and their new students with the information necessary to make an informed decision about enrollment reviews documents as necessary and communicates enrollment procedures. The Enrollment Coordinator formulates a successful strategy regarding follow-up with prospective and new families and makes decisions as to where when and if to follow-up with prospective and new families regarding enrollment into our educational institutions.
As an Enrollment Coordinator you will be responsible for the following:
Student and Family Communication
- Provide superior customer service and support to current and prospective families.
- Respond to inquiry calls and requests for information using the processes guides and materials provided by Pansophic Learning using a variety of communication which include phone email and text messages.
- Make outgoing phone calls to contact interested students/parents daily. Outbound calls are a key task in this role.
- Conduct appointments with prospective student/parents via phone/video to identify educational needs determine goodness of fit between student and institution and uncover potential challenges of attending the institution.
- Schedule appointments for prospective families to tour the school(s)
- Provide prospective and newly enrolled families with accurate and up-to-date information regarding registration requirements school programs and enrollment information.
- Document all interactions with students in the appropriate CRM system.
Team Leadership and Communication
- Assist with re-enrollment training and processes for enrollment team.
- Assist with new employee training and onboarding.
- Represent the educational institutions as the initial point of contact for enrollment and registration activities within assigned region.
Community and Organizational Partnerships
- Establish and maintain positive relationships with remote team members and educational institutions.
- Provide school support during enrollment events and registration.
- Understand and apply state rules and regulations to all activities; remain aware of and updated on rules and regulations that affect job duties.
- Identify local community members organizations and businesses where meaningful partnerships with the school(s) can be established.
- Collaborate with Marketing Managers to identify and coordinate cross promotional opportunities.
- Other duties as assigned.
About You
- Ability to learn quickly and work in a remote environment.
- Excellent relationship building communication and phone presentation skills.
- Superior problem-solving time management and organizational skills
- Solutions oriented with strong follow-up ability.
- Positive attitude and strong work ethic in a diverse educational community setting.
- Ability to adapt to changing assignments and multiple priorities.
- Strong proficiency in using multiple software programs simultaneously including MS Office programs contact management database systems Gmail etc.
- Must pass federal state and local background checks as required by the state.
About Us
We believe that every child should be able to be anything they want in life regardless of their birthplace and circumstances. Ron Packard CEO & Founder
ACCEL Schools is a network of 80 high-performing public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban suburban and rural communities we serve. Our brick-and-mortar virtual and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education sports training bilingual programming and more. We have been recognized and praised by legislators authorizers and researchers for providing exceptional education options to students in historically under-resourced communities.
Compensation and Benefits:The compensation and benefits information below isaccurateas of the date of this posting. The Company reserves the right tomodifythis information at any time with or without notice subject to applicable law.
The annual starting salary for this position is between $43000 $48000 annually. Factors which may affect starting pay within this range may include geography/market skills education experience and other qualifications of the successful candidate.
We offer the following benefits:
Life benefits time & peace of mind
- Paid time off
- Retirement contributions
- Optional Basic Life and AD&D insurance
- Voluntary life insurance (employee spouse child)
- Discounted childcare at Early Learning Academies locations
Health benefits stay well & thrive
- Medical dental and vision insurance
- Employee Assistance Program
- Voluntary short-term disability insurance
- Voluntary long-term disability insurance
Career benefits keep growing
- Career advancement opportunities throughout Accel Schools and our strong network of 4000 instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal state and local laws prohibiting employment discrimination based solely on a persons race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental and/or intellectual disability age military status veteran status (including protected veterans) marital status registered domestic partner or civil union status familial status gender (including sex stereotyping and gender identity or expression) medical condition genetic information sexual orientation or any other protected status except where a reasonable bona fide occupational qualification exists.
Required Experience:
IC
About Company
Better Schools for Students, Families and Communities Everywhere ACCEL Schools transforms education and brings new opportunities to students and families of all backgrounds. We partner with communities across the country to create safe and supportive learning environments where all st ... View more