Medical Affairs AI Operations Lead
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 176600 - 294300
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
ROLE SUMMARY
The Medical Affairs AI Operations Lead is the execution engine for AI transformation and responsible for assessing and redesigning Medical Affairs workflows building AI playbooks for AI-assisted work driving enablement and sustained adoption across HQ Medical Affairs and Field Medical. This role ensures AI capabilities translate into measurable productivity improvements and durable behavior change by embedding AI into existing habits deploying role-based training establishing feedback loops and coordinating rollouts across regions and functions.
ROLE RESPONSIBILITIES
Conduct systematic workflow assessments across HQ Medical Affairs and Field Medical to identify high-impact AI transformation opportunities.
Document current-state processes (inputs steps outputs templates) to create structured specifications for AI-enabled workflow design.
Prioritize workflow opportunities using impacteffort analysis and operational readiness in partnership with the Medical Affairs AI Lead.
Design AI-enabled operating models: workflow playbooks with decision trees quality checkpoints and escalation protocols.
Create standardized operating procedures (SOPs) for AI-assisted processes that meet compliance and regulatory requirements.
Partner with Compliance to ensure workflows support MLR review requirements adverse event reporting obligations and promotional/non-promotional guidelines.
Design and deliver role-based AI literacy and enablement programs (e.g. Field Medical Medical Directors Medical Information Publications).
Implement habit-stacking and coaching strategies to integrate AI naturally into existing workflows and daily routines.
Identify and develop AI champions within functions to provide peer support and accelerate grassroots adoption.
Create and communicate success stories and case studies that demonstrate impact in relatable function-specific terms.
Build feedback collection mechanisms and continuous improvement loops to enhance AI output quality (accuracy and usability).
Coordinate with regional Medical Affairs teams to adapt playbooks to local requirements and support global rollout.
BASIC QUALIFICATIONS
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Advanced degree in life sciences pharmacy or related field (PharmD PhD MD or equivalent preferred).
5 years of experience in Medical Affairs (HQ or Field) with hands-on experience.
Strong fluency with generative AI tools; hands-on familiarity with LLM APIs and context engineering.
Proven experience in process improvement workflow optimization and/or operational excellence initiatives.
Strong project management skills with the ability to manage multiple initiatives simultaneously.
Experience navigating compliance and regulatory requirements in the pharmaceutical industry and working effectively within enterprise governance.
PREFERRED QUALIFICATIONS
Experience leading digital transformation or technology adoption initiatives.
Familiarity with AI/ML concepts agentic workflows and automation tools.
Experience with Medical Affairs systems (e.g. Veeva Salesforce) and collaborating on secure integrations with Technology teams.
Exposure to testing and monitoring approaches for AI systems (prompt testing output validation regression testing drift monitoring).
NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS
Work Location Assignment: Hybrid. Must be able to work in assigned Pfizer office 2-3 days per week or as needed by the business
Other Job Details
Last Date to Apply for Job: April 30 2026
This posting covers multiple available positions.
Eligible for Relocation Package: No
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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About Company
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