Marine Account Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

About Caterpillar Defense

Caterpillar Defense proudly serves all branches of the U.S. military and federal government allied militaries and governments and original equipment manufacturers. For over 100 years we have supplied reliable products and solutions to government agencies and military forces worldwide supporting people who put their lives on the line to provide security generate energy and supply humanitarian aid.

Today we continue to deliver leading-edge products and global services working around the clock and around the world to deliver the power and performance that customers need. Caterpillars largest single customer is the U.S. Department of Defense.190000 machines tanks tactical vehicles and submarines move missions forward with Cat engines. We also provide solutions for power generation and surface ships. Cat has powered crucial engineering and logistical operations in every major conflict since WWI.

Job Summary:
As the Marine Account Manager you will serve as the primary customer-facing leader for strategic marine accounts owning day-to-day relationship management driving business objectives and ensuring timely effective resolution of customer issues.

What You Will Do:

• Develop strong relationships with assigned marine accounts vessel designers and key influencers to position Caterpillar to execute on marine sales growth initiatives.

• Collaborate with customers industry participants and Defense business development team to identify qualify and lead sales and service pursuits for assigned accounts.

• Leverage customer and industry engagements (including trade shows) to gather market input shape requirements and improve win probability on key pursuits.

• Maintain accurate opportunity award and pipeline data to support demand planning financial forecasting and business planning.

• Manage opportunity development processes to ensure compliance with the organizations policies procedures and regulations.

• Develop and communicate responses to customer technical inquiries via collaboration with subject matter experts with internal teams and industry partners.

• Lead or support development of major proposals RFIs and white papers through collaboration within various Defense teams and cross-divisional business partners.

What You Will Have:
Customer Focus: Knowledge of the values and practices that align marine customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Industry Knowledge: Strong knowledge of the marine industry trends directions major issues regulatory considerations and trendsetters; ability to apply marine industry knowledge appropriately to diverse situations.

Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

Account Management: Knowledge of account management; ability to manage day-to-day activities providing services and support to existing and new clients.

Additional Information:

• Travel expectation up to 30%

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

This job is subject to U.S. rules concerning the export of controlled or protected technologies or information including but not limited to U.S. State Department regulations at International Traffic in Arms Regulation (ITAR) 22 C.F.R. 120 et. seq.; the Export Administration Regulation 15 C.F.R. 730-774; and the Foreign Assets Control Regulations 31 C.F.R. 500-598 (collectively Export Control Laws).

This position may require a government security clearance; Therefore in order to satisfy the requirements for this position the successfully applicant must be a U.S. citizen for consideration.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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