Clinic Director

Whole Womans Health Alliance (WWHA) is a 501(c)3 organization providing abortion care that puts patients first. We stand in the light to revolutionize the conversation around abortion in this country.

Independent abortion providers like Whole Womans Health Alliance provide over 60% of abortions in the United States and are committed to providing abortion care regardless of barriers. We do this because we believe safe affordable quality abortion care should be accessible to all.

Summary

TheClinicDirectorleads a Whole Womans Health (WWH) clinic ensuring alignment with WWH mission and vision operational excellence financial sustainability and the highest standards of patient care. The Clinic Director is responsible for all clinic activities including staffing supervision systems development and review running patient services maintaining compliance with regulatory bodies and collaborating with clinic Medical Director and providers. The Clinic Director will work closely with the Services Leadership team advocacy staff and other clinics managed by Whole Womans Health.

The ClinicDirectorserves as both an internalleaderand external representativeto advanceWWHsmission.A ClinicDirectormust be respectful empathetic and able tomaintainacommitment topatient-centeredcare. They mustdemonstratestronginterestand dedicationin the field of reproductive health and must be able to inspire others to dogood work.

Essential functions:

Leadership & Communication

• Champion WWHs mission vision and values across clinic operations and community engagement.
• Provide direction and maintain open communication with staff providers and patients.
• Monitor and uphold high standards of patient care ensuring adherence to WWH protocols NAF policies and state regulations.
• Oversee provider scheduling onboarding and support in collaboration with the Services Leadership team.
• Review clinic performance regularly with Clinic Leadership and the Services Leadership Team recommending improvements for efficiency patient flow and staff development.
• Uphold the core values of Whole Womans Health. Practice open and honest conversation. Remember we hold folks to their greatest this means you your staff and the patients in our care.

Clinic & Staff Management

• Supervise clinic staff and provide coaching training and evaluation.
• Participate in recruitment hiring and orientation of staff ensuring alignment with WWH culture and standards.
• Oversee day-to-day clinic operations including abortion and gynecology sessions and promote efficiency for patient session flow.
• Manage patient schedule template to meet or exceed WWH benchmarks for availability and service excellence.
• Handle and debrief emergency or critical incidents ensuring staff preparedness.
• Communicate each days vital signs to the Services Leadership Team.
• Maintain expertise in WWH policies procedures and protocols.
• Foster a professional supportive and accountable workplace culture.
• Supervise clinic staff including scheduling and payroll submission.
• Maintain physical plant and equipment to ensure WWH facility aesthetics and standards.

Administration & Practice Management

• Monitor clinic performance data trends and reporting; recommend process and system improvements.
• Participate in creation of annual clinic budget and work with Leadership to review and address monthly Budget vs Actuals.
• Oversee supply ordering and inventory management.
• Ensure compliance with federal state and local regulatory standards.
• Partner with billing team to support accurate and timely reimbursement support efficient revenue cycle management.
• Maintain accurate records for staff and provider files.

External Relations & Advocacy

• Build and maintain relationships with abortion funds reproductive justice organizations and allied providers.
• Lead strategic outreach and marketing efforts to grow visibility and strengthen referral networks.
• Support grant writing and reporting efforts in collaboration with the development team.
• Collaborate with Advocacy and Development teams as needed to host community education and engagement events (e.g. Abortion 101 workshops and clinic tours).
• Liaise with Universities and Research institutions that have formal relationships with our clinics.

Experience and General Requirements:

• Bachelors degree required; advanced degree or RN/LPN license preferred.
• 35 years of leadership experience in reproductive healthcare public health or related field.
• Demonstrated success managing teams budgets and healthcare operations.
• Strong leadership skills with diplomacy integrity humility and courage.
• Knowledge of healthcare practice management billing revenue cycle management and compliance (Medicaid and commercial insurance).
• Excellent organizational communication and project management skills.
• Ability to travel as needed approximately% of time.
• Bilingual skills preferred.

Required Continuing Education/Training:

• Basic Life Support (biannual certification).
• OSHA and PPE training (annual).
• HIPAA compliance training.

Physical Requirements

• Must possess the ability and capability to perform any task in the office.
• Must have excellent visual and hearing acuity.

Compensation/Benefits

• A competitive salary commensurate withexperience.
• 401(k) plan with a 3% company match.
• Additional perks including employee discounts virtual and in-person leadership program and team-building activities.
• A culture/environment that is diverse stimulating and comprised of passionate and dedicated people.
• Company laptop and cellphone provided by employer.

Additional Benefits for Full-Time Staff:

• Eligible to enroll in medical dental and vision insurance offerings as well as voluntary life and disability insurance. WWH pays 70% of base plan medical insurance premium.
• Employee Assistance Program (EAP) providing confidential 24/7 support services including mental health counseling financial and legal consultations work-life balance resources and wellness programs. Also includes a Basic Term Life and AD&D Insurance with $25000 in coverage.
• Two weeks starting paid personal time off increasing with tenure plus seven paid holidays.
• 8weekspaid parental leave eligible after 1 year.
• 3 months paid sabbatical after 7 years.

Please note that this is a working job description that may evolve as the needs of the company change.

Whole Womans Health is an Equal Opportunity Employer and we welcome applications from women people of color and members of the LBGTQIA community. We do not discriminate on the basis of actual or perceived race creed color alienage or national origin ancestry citizenship status religion or belief age marital or partnership status family status pregnancy and maternity disability or handicap sexual orientation gender gender identity gender reassignment predisposing genetic characteristic military or veteran status arrest record or any other legally protected characteristic protected by applicable federal state or local laws.