Vice President, Customer Engineering

Fleet is seeking a Vice President of Customer Engineering to lead technical engagement with our most strategic this critical role you will partner directly with hyperscalers and other large-scale customers to understand their evolving datacenter requirements and translate those needs into scalable differentiated solutions across Fleets platform.

You will serve as the tip of the spear in both commercial and technical engagementsoperating at the intersection of customer engineering and executive leadership. This role requires the ability to engage credibly at the highest levels of customer organizations while driving alignment internally across development engineering and partner ecosystems.

Internally you will define and shape product requirements across a broad and integrated scope that extends beyond the datacenter itself. This includes utility interconnection strategy behind-the-meter generation large-scale energy storage and advanced cooling architectures. As the voice of the customer your influence will directly inform Fleets product roadmap and establish baseline design and performance standards across our portfolio.

The ideal candidate is a recognized industry leader with a proven track record of deep technical impact within the hyperscale datacenter ecosystem. You bring a comprehensive understanding of power delivery cooling systems and infrastructure design required to support next-generation AI and traditional cloud workloads. You are equally comfortable discussing rack-level cooling parameters and system-level architecture as you are advising on campus-scale planning geographic strategy and deployment models.

This role is best suited for a technologist with exceptional breadthspanning hardware networking datacenter systems and core infrastructure disciplines such as power cooling and latency. You will be expected to engage fluently across topics ranging from CDU design and liquid cooling flow rates at the rack to network performance considerations to customer preferences around campus configuration and site selection.

Job Responsibilities:

Lead technical engagement with hyperscale and large-scale customers to understand shape and influence datacenter requirements

Serve as the primary interface between customers and Fleets engineering development and executive teams

Act as the tip of the spear in commercial and technical discussions supporting deal origination structuring and closure

Translate customer needs into clear actionable product and design requirements across Fleets platform

Define baseline technical standards and performance requirements for Fleets datacenter products and campus developments

Represent the voice of the customer internally ensuring alignment of product strategy with market demand

Drive cross-functional coordination across internal teams (engineering development commercial finance) and external partners

Shape integrated solutions spanning datacenter infrastructure utility interconnection behind-the-meter generation energy storage and cooling systems

Engage deeply on power and cooling architectures including liquid cooling strategies rack densities and energy delivery models for AI and cloud workloads

Provide technical leadership in customer discussions across a wide range of topicsfrom rack-level design (e.g. cooling flow rates CDU strategy) to campus-level considerations (e.g. site selection layout scalability)

Influence long-term product roadmap and investment decisions based on customer insights and emerging technology trends

Support development of technical materials specifications and documentation used in customer engagements (e.g. product specs interface documents LOIs)

Build and maintain strong relationships with key stakeholders across hyperscalers neo-cloud providers and infrastructure partners

Stay at the forefront of industry trends in AI infrastructure power delivery cooling technologies and datacenter design

Basic Qualifications:

Bachelors degree in engineering or a related technical field required (advanced degree preferred)

15 years of experience in datacenter infrastructure or hardware engineering with a demonstrated progression into leadership roles

Minimum of 5 years of direct experience within hyperscale datacenter environments serving as a systems architect solutions engineer or engineering leader

Proven track record of technical influence and credibility with hyperscale customers and key stakeholders across the datacenter ecosystem

Deep expertise in power delivery cooling systems and infrastructure design supporting large-scale AI and cloud workloads

Demonstrated ability to operate at the intersection of technical and commercial functions influencing both product direction and customer outcomes

Strong industry presence with established relationships across hyperscalers OEMs and/or critical infrastructure partners

Exceptional communication skills with the ability to engage effectively with both executive leadership and highly technical audiences

Preferred Qualifications:

Masters or PhD in Engineering or a related technical discipline preferred

Background in hardware design is strongly preferred including experience as a Mechanical Engineer (thermal structural or general mechanical systems) or Electrical Engineer (power delivery distribution or controls)

Familiarity with cloud architectures services and orchestration frameworks; direct hands-on experience within a hyperscale environment is highly desirable

Deep understanding of hyperscaler organizational structures decision-making processes and procurement dynamics

Established executive-level relationships within key customer organizations with the ability to influence both technical and business stakeholders

Experience supporting or delivering infrastructure for AI/ML workloads including exposure to high-density compute environments and liquid cooling systems

Demonstrated ability to bridge hardware software and infrastructure domains to deliver integrated scalable solutions

Annual Compensation Range: $240000 - $300000 Base Salary Discretionary Bonus

Travel Expectations:25%

Fleet Data Centers Employment:

Fleet Data Centers employees enjoy competitive compensation and comprehensive benefits including 100% employer-covered medical dental and vision insurance a 401K program standard paid holidays and unlimited PTO.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organizations ongoing needs.

Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age race color religion sex national origin sexual orientation gender identity disability or veteran status. If you need assistance applying for any of our open positions please contact us at .

Required Experience:

Exec