Office Administrator (Part Time)
Woonsocket, RI - USA
Job Summary
Position Summary:
Were looking for a dependable customer-focused Office Administrator to support our local office. This is a part-time primarily in-person customer service role focused on assisting walk-in customers handling inquiries and supporting day-to-day operations.
Key Responsibilities:
- Serve as the primary point of contact for walk-in customers
- Maintain accurate customer records and notes
- Process payments billing questions and account updates
- Support propane delivery requests and basic scheduling coordination
- Handle customer concerns including out-of-gas situations billing disputes and service delays with professionalism and urgency
- Work with internal teams to help resolve customer issues
- Support a strong safety culture by following company guidelines recognizing potential propane safety concerns and ensuring urgent issues are escalated promptly
- Perform other general office tasks (mail etc.)
Qualifications:
- Prior customer service or office experience preferred
- Strong communication and organizational skills
- Comfortable handling customer concerns with professionalism
- Basic computer skills (Microsoft Office data entry)
Key Competencies:
- Customer-first mindset with a sense of urgency
- Strong coordination and communication skills
- Ability to stay calm under pressure especially during peak seasons (e.g. winter heating demand)
- Team-oriented with strong collaboration across departments
- Dependability and accountability
Schedule:
- Part-time in-office
- Additional hours may be available during peak winter season
Monday-Friday
9am-2pm
Required Experience:
Unclear Seniority
About Company
At Paraco - Propane Gas, we always put our customers first. Propane delivery from home to business needs, we provide reliable propane service. Propane near me.