Product Install Engineer Extensive 90 + Travel Required
Phoenix, NM - USA
Job Summary
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/Division
The KLA Services team headquartered in Milpitas CA is our service organization that consists of Service Sales and Marketing Spares Supply Chain management Field Operations Engineering Product Training and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics image processing and motion control with worldwide service engineers 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Job Description/Preferred Qualifications
Position available in Richardson TX Phoenix AZ or Milpitas CA
Be the Face of KLA Technology at Our Customer Sites Worldwide
At KLA our Product Installation Engineers (IEs) are the critical first connection between our customers and their new highly advanced equipment. This role is instrumental in shaping the customers firstand lastingimpression of KLA products services and technical excellence.
As a Product Installation Engineer you will lead the ontime installation and qualification of complex capital equipment ensuring smooth handoff predictable cycle times and a successful warranty start. Youll represent KLA directly with customers taking ownership of installation performance and customer satisfaction.
What Youll Do:
Install and qualify advanced KLA systems at customer sites globally ensuring installations are completed on schedule and meet quality standards
Diagnose troubleshoot and resolve technical issues during installation by identifying root causes and implementing effective solutions
Perform setup alignment calibration and verification of highly complex semiconductor capital equipment
Collaborate crossfunctionally with KLA regions engineering and customer teams to verify system performance and transfer tool ownership
Provide clear status updates to all stakeholders throughout the installation process
Complete installation documentation and administrative requirements accurately and on time
Secure warranty signoff on newly installed tools
How Youll Work:
Operate independently while following documented procedures exercising sound technical judgment within defined guidelines
Work under guidance from managers and senior IEs with increasing autonomy as experience grows
Engage effectively in crosscultural and crossfunctional environments
Extensive travel domestically and internationally to support customer installations worldwide
What You Bring (Qualifications):
Strong knowledge of electronics optics mechanical electromechanical and electrooptical systems
Experience with highvacuum systems strongly preferred
Comfort working with computer systems operating systems and networking (Windows Unix or similar environments)
Proficient in Microsoft Office applications
Excellent analytical problemsolving and troubleshooting abilities
Strong verbal written and interpersonal communication skills
Highly selfmotivated organized and detailoriented
Able to work effectively across cultures functions and geographies
Minimum Qualifications
Associate of Science in Electronics Technology (ASET) or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required.
Base Pay Range: $27.46 - $46.69 Per HourPrimary Location: USA-AZ-Phoenix-KLAKLAs total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical dental vision life and other voluntary benefits 401(K) including company matching employee stock purchase program (ESPP) student debt assistance tuition reimbursement program development and career growth opportunities and programs financial planning benefits wellness benefits including an employee assistance program (EAP) paid time off and paid company holidays and family care and bonding leave.Interns are eligible for some of the benefits listed. Our pay ranges are determined by role level and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors including state minimum pay wage rates location job-related skills experience and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us at or at 1- to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Required Experience:
IC
About Company
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more