Senior User Researcher

What youre here to do

As a Senior Researcher you help Product Innovation make smart decisions fast especially when things are early ambiguous or still forming.

Youll design and run lean applied research for incubators discovery and timeboxed work. Youll dig beneath surfacelevel feedback to uncover what really matters then turn complexity into clear insight tradeoffs and recommendations teams can act on.

Youll shape what we explore what we test and what we do next while also helping levelup research practice across Product & Innovation.

This role will be remote and youll be located in the UK with occasional trips to the H/O in Dundee. 

How youll make an impact

• Design rightsized research for fastmoving earlystage work
• Turn big fuzzy questions into focused learning goals
• Uncover real user customer and business needs (not just what people say they want)
• Spot hidden tensions motivations and unmet needs
• Synthesize messy inputs into clear themes and confident recommendations
• Help teams balance competing needs and make smart tradeoffs
• Bring insight into opportunity shaping concepts and early testing
• Share findings in ways that are clear credible and useful
• Bring others into the research journey and build shared understanding
• Strengthen research practice community and our insights library

Who youll work with

Product Managers Learning Designers Core Research Interaction Designers Engineers Innovation leaders and plenty of curious minds across Product Learning & Innovation.

What success looks like

• Research is lean focused and decisiondriven
• Teams feel confident about what theyre learning and why it matters
• Real needs are understood not just the loudest opinions
• Tradeoffs are clear and wellconsidered
• Research is used early often and well
• Practice community and shared learning keep getting stronger

Qualifications :

Youre great at:

• Research judgement and synthesis
• Working confidently in ambiguity
• Turning insight into stories that influence decisions
• Collaborating across disciplines
• Building research practice not just doing projects

Youve got experience:

• Owning research endtoend
• Supporting innovation incubation or discovery work
• Using a range of methods and adapting when needed
• Delivering insight under constraint
• Synthesising evidence from multiple sources

Additional Information :

Benefits:

    35 days holidays
    Discretionary Annual Bonus
    Private Medical Insurance/BUPA Menopause Plan
    Income Protection
    Pension Plan
    Health Cash Plan
    Life Assurance
    Electric Car Scheme
    Gym-flex
    Employee Giving
    My Advantage Employee Discounts
    Critical Illness cover
    Employee Assistance Program
    Holiday purchase option
    Flexible working

Everyone is welcome at Insights. Were dedicated to creating a space where you belong that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people inclusion belonging and wellbeing at the heart of our approach. Were strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and were up for the journey. Unapologetically human undoubtedly individual. Colourful to our core.

Read more about inclusivity at Insights via the vacancy page on our website: Work :

Yes

Employment Type :

Full-time