Network Administrator Office of Innovative Technologies UTK

This position is for an experienced networking expert in deploying managing and evolving wired and wireless network projects and solutions across a production network enterprise architecture. Deploys and manages wired and wireless network projects and solutions across a production network enterprise infrastructure. Operates independently for all sizes of systems networks and/or databases. Works as a team member under the direction of senior staff for large-scale projects new implementations system upgrades etc. Work is completed with minimal oversight with a high level of accuracy and quality. Provides direction and support to junior staff. Must have the ability to learn implement and operate new technologies. These positions will participate in on-call rotation. The on-call support covers non-business hours including the week-end. On-call support is for one week and may be required for three to four weeks within a year.

• Infrastructure Design & Deployment: Design implement and maintain high-performance enterprise network infrastructure including routers switches VPN systems firewalls and Virtual Private Clouds (VPCs).

• Performance Monitoring & Risk Mitigation: Actively monitor network telemetry to defend the environment identify risks and improve overall functionality and capacity.

• Project Life Cycle Management: Lead and support network infrastructure projects through all phasesdiscovery design implementation and closureensuring all wired and wireless requirements are met.

• Security & Compliance Enforcement: Research and evaluate emerging networking technologies and threats to safeguard the availability integrity and confidentiality of the universitys enterprise systems.

• Advanced Troubleshooting & Support: Proactively triage and resolve tier-2/3 support requests for wired and wireless services via the service management system or direct instruction.

• Stakeholder Collaboration & Reporting: Coordinate with internal and external stakeholders for planned or unplanned service disruptions and publish routine progress reports and updates.

• Technical Documentation: Maintain accurate and available technical records including network topology diagrams as-built documentation hardware inventories and databases.

• Collaborate with on- and off-campus partners during planned or emergency outages.

• Ensure network services meet high standards of reliability scalability and security.

Required Qualifications

• Education:Associates Degree in a related field or equivalent related experience.
• Experience:Four (4) years of direct industry-related experience in network administration and/or network engineering.
• Knowledge Skills Abilities:

  • Strong ability to work independently of direct supervision and in line with strategic direction.

  • Intermediate ability to manage projects.

  • Strong verbal and written communication skills.

  • Intermediate working knowledge of networking concepts: WAN/LAN DNS/DHCP Layer 3/2 TCP/IP Wi-Fi firewalls and security policies such as access control lists.

  • Ability to glean network requirements from users technical and conceptual drawings.

  • Intermediate working knowledge of network infrastructure and supporting systems: routers switches wireless controllers wireless access points IDS/IPS gateways firewalls NAC virtual private clouds structured cabling.

  • Strong working knowledge of Microsoft Azure networking services.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-basedvisa status.

Preferred Qualifications

• Education:
  • Bachelors degree
  • Professional certifications such as CCNA CCNP ACMA ACMP AZ-500 AZ-900 Security
• Experience:
  • Experience in large-scale campus network environments supporting any of the following: wireless firewalls virtual cloud networks.
  • Experience with hybrid cloud infrastructure.
  • Experience with security networking to include firewalls VPNs vulnerability management.
  • Experience in networking and advanced network engineering.
• Knowledge Skills Abilities:

  • Ability to effectively perform in a hybrid environment.

  • Intermediate working knowledge of automation tools and their application to this role: scripting API integration authentication version control systems and others.

  • Intermediate working knowledge of network diagnostic monitoring and performance analysis tools and techniques: SolarWinds netflow Ekahau Wire Shark fault isolation trace route Nmap HPe User Experience Insight packet capture and others.

  • Working knowledge of Cisco Aruba Arista Fortinet and Juniper network products.

  • Experience providing enterprise network support in a higher education environment.

  • Basic knowledge of network automation tools such as Ansible Terraform GitLab.

  • Basic knowledge of open-source platforms such as Linux and FreeRADIUS.

  • Basic knowledge of major cloud service providers: Oracle Cloud Infrastructure Amazon Web Services Google Cloud Platform.

Work Location:This is an on-campus position in Knoxville Tennessee with some flexibility for hybrid/remote work.

Compensation and Benefits

• UT market range:MR14 (Find more information on the UT Market Range structurehere)
• Anticipated hiring range: $75000-$90000

• Regular Full Time Exempt

• Benefits include:(Find more information on UT Benefitshere)

  • Generouspaid leave accruing up to 24 days of vacation and 12 days of sick leave annually plus 14 paid holidays and administrative closing days

  • Educationbenefitsfor employees and their dependents at UT System campuses

  • Retirementand deferred compensation plans including 401(k) 403(b) etc.

  • Comprehensive medical dental and visioninsuranceplans

  • Employeediscountsto attractions services and goods

Application Instructions

All applicants must upload the following attachments. The documents should directly address the required qualifications.

• Resume

• Cover Letter