Outbound Shipping Supervisor

Key Responsibilities

• Oversee daily release of outbound orders ensuring alignment with requested ship dates cancel dates and established ship windows.
• Ensure all E-Commerce orders are executed in accordance with defined Service Level Agreements (SLAs).
• Monitor workflow to maintain consistent throughput across Domestic and International shipping functions.
• Partner with Transportation on routing and execution of orders requiring special shipping services or carrier accommodations.
• Proactively identify and resolve issues that may impact on-time performance or customer satisfaction.
• Supervise and support the Shipping Coordinator and shipping team members.
• Provide day-to-day guidance troubleshooting support and operational direction.
• Address employee inquiries related to PTO scheduling and order processing.
• Foster a collaborative accountable and results-oriented team environment.
• Collaborate with Distribution Customer Service Logistics and E-Commerce teams to ensure seamless order fulfillment.
• Escalate operational risks and service concerns in a timely and solution-oriented manner to the Senior Manager of Shipping Operations.
• Support continuous improvement initiatives to enhance efficiency accuracy and service performance.

Qualifications

• 35 years of experience in distribution warehouse or shipping operations.
• Minimum 2 years in a lead or supervisory role.
• Bachelors degree preferred.
• Bilingual required.
• Working knowledge of Domestic and International shipping processes.
• Experience operating in SLA-driven and E-Commerce fulfillment environments.
• Knowledge of SAP a plus.
• Strong organizational analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Physical & Schedule Requirements

• Ability to work a flexible schedule including weekends.
• Overtime required based on business needs.
• Ability to lift push and pull up to 50 lbs.

Core Competencies

• Operational Excellence
• Accountability & Ownership
• Customer Focus
• Collaboration
• Attention to Detail
• Decision-Making & Problem Solving

The base salary range for this position is $60000 to $70000 per year. Base salary is determined by individualized factors such as experience and market location.

As a benefit eligible position this role enjoys access to our medical plans dental plans vision plan Life Insurance Accidental Dismemberment & Death Insurance Tuition Reimbursement program 401(k) Short-Term Disability Long-Term Disability Parental Leave Legal Plan Employee Assistance Program Pet Insurance Flexible Spending Account Critical Illness Insurance Watch Accommodations/Discounts Paid Time Off and Company Paid Holidays!

Benefits described above are subject to change and/or may be modified at the Companys discretion based on business needs or applicable laws.

DIRECT APPLICANTS ONLY - NO AGENCIES

Movado Group Inc. designs sources and distributes MOVADO MVMT OLIVIA BURTON EBEL CONCORD COACH TOMMY HILFIGER HUGO BOSS LACOSTE and CALVIN KLEIN watches worldwide and operates Movado company stores in the United States.

Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any other legally protected status in accordance with applicable federal state and local laws.

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Movado Group Inc. is an equal opportunity employer. It prohibits discrimination based on age color disability marital or parental status national origin race religion sex sexual orientation gender identity veteran status or any other legally protected status in accordance with applicable federal state and local laws.