Chocolatier Supervisor Part Time
New York City, NY - USA
Job Summary
Now Hiring: Retail & Restaurant Supervisor (Start Within Days!)
Step into a leadership role where you can grow your career lead a team and deliver exceptional guest experiencesall while enjoying great perks.
Pay & Perks
- Starting at $23.00/hr tips
- Holiday Pay at 1.5x
- Quarterly bonus opportunities
- PTO accrual from day 1
- 50% employee discount
- Free sundae or shake every shift
Scheduling
- Flexible scheduling based on business needs
- Shifts may begin/end up to 2 hours before or after store hours for opening/closing responsibilities
- Availability for evenings weekends and holidays is required
About the Role
As aRetail & Restaurant Supervisor youll support store leadership in driving daily operations leading the team and delivering an outstanding guest experience. Youll play a key role in maintaining high standards supporting team development and ensuring smooth store operations.
What Youll Do
Store Leadership & Operations
- Support the General Manager in overseeing daily store operations
- Lead shifts and manage the sales floor including retail cash wrap and café areas
- Ensure high standards of cleanliness food safety and brand presentation
- Monitor sales and labor to help meet business goals
- Serve as the point of contact during manager absences
Guest Experience
- Model exceptional customer service and resolve escalated guest concerns
- Maintain product knowledge including ingredients and allergen awareness
- Create a welcoming inclusive environment for all guests
Team Support & Development
- Help with scheduling training and onboarding new team members
- Coach and support team members to drive performance and engagement
- Partner with management on employee relations matters as needed
Administrative & Systems
- Use POS systems (such as MICROS) to manage transactions and reporting
- Communicate effectively with internal teams (HR payroll IT etc.)
- Support inventory merchandising and operational processes
What Were Looking For
- Previous experience in retail restaurant or hospitality environments
- Prior leadership or supervisory experience preferred
- Strong communication and team-building skills
- Ability to stay organized and manage multiple priorities
- Comfort working in a fast-paced environment
- Familiarity with POS systems is a plus
Requirements
- Must be18 years or older
- High school diploma or equivalent preferred
Working Conditions
- Ability to stand for extended periods and move throughout the store
- Ability to occasionally lift and carry up to 50 pounds
- May require occasional travel to other store locations
Why Join Us
Youll be part of a team that values collaboration growth and creating memorable experiences for every guestwhile building leadership skills that can take your career further.
Required Experience:
Manager
About Company
Ghirardelli chocolate has been making life a bite better since 1852. Delicious gourmet chocolate, gifts and recipes at our online chocolate shop and in-stores. Shop Today!